Software Asset Management (SAM) Analyst

Description du poste:

Company:
Marsh Corporate

Description:

We are seeking a motivated and detail-oriented Software Asset Management (SAM) Analyst to join our team within Marsh Technology business.

This role will be based in Cluj Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is ideal for candidates who are eager to start their career in software asset management and IT operations. While prior experience in SAM is preferred, it is not required.

We will count on you to:

* Manage and process a high volume of software asset management tickets efficiently and accurately;
* Assist in tracking and maintaining software licenses and entitlements to ensure compliance;
* Support software inventory audits and reconciliation activities.
* Collaborate with IT, procurement, and vendor management teams to maintain accurate software asset records;
* Identify and escalate potential compliance risks or discrepancies;
* Document processes and maintain clear communication with stakeholders;
* Work independently to prioritize tasks and meet deadlines while also contributing effectively as part of a team;
* Continuously learn and develop knowledge of software asset management best practices and tools;

What would you need to have:

* Some exposure to Software Asset Management concepts or tools is a plus but not mandatory;
* Experience in roles requiring processing a high volume of tickets, such as technical support, help desk, or software testing;
* Strong organizational skills with attention to detail;
* Excellent verbal and written communication skills;
* Ability to work independently and collaboratively within a team environment;
* Proficient with common office software (e.g., Microsoft Office Suite);
* Analytical mindset with problem-solving abilities;
* Willingness to learn and adapt in a fast-paced environment;

Why join our team:
* We help you be your best through professional development opportunities, interesting work, and supportive leaders;
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
* A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
* 30+ days off (including legal days, birthday, public holiday replacements, and benefits options);
* Performance bonus scheme;
* Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
* Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person