Front Office Internship - Dreams Lanzarote Playa Dorada Resort & Spa

Description du poste:

/Accommodation and full board provided/
🌴 Join Our Team as a Front Office Intern at Dreams Lanzarote Playa Dorada Resort & Spa 🌴
Are you passionate about hospitality and dreaming of gaining experience in a luxury hotel environment? At Dreams Lanzarote Playa Dorada Resort & Spa, we are looking for a Front Office Intern to join our dynamic Front Office team.
This is a unique opportunity to learn, grow, and develop your professional skills while delivering outstanding service to our guests in an international 5-star resort.🔑 Key Responsibilities:
* Welcome guests and manage check-ins and check-outs in line with hotel quality standards.
* Handle guest requests and inquiries, ensuring a high level of satisfaction at all times.
* Assist in managing and updating reservations using the Property Management System (PMS).
* Support the resolution of incidents and contribute to an excellent guest experience.
* Collaborate with other departments to ensure a smooth and memorable stay for our guests.
* Perform front desk administrative tasks, including correspondence management and daily reports.🎓 Requirements:
* Current student or recent graduate in Tourism, Hospitality Management, or related fields.
* Advanced level of Spanish and English (additional languages are a plus).
* Strong communication skills, attention to detail, and customer-oriented mindset.
* Basic knowledge of hotel management systems and computer tools such as Excel.
* Positive attitude, proactive approach, and strong teamwork skills.🎁 What We Offer:
* Hands-on experience in a 5-star resort recognized internationally.
* Direct mentorship from experienced hospitality and front office professionals.
* Meals included during working shifts.
* Official internship certificate and professional references upon completion.
* Potential opportunity to join our team after the internship, based on performance.
✨ Kick-start your career in hospitality with us and be part of an unforgettable guest experience in Lanzarote. Apply now! ✨