Intern - Operations Enablement

Description du poste:

- Evaluating Incoming Requests: Reviewing and structuring new process improvement ideas by ensuring they are clearly defined as a problem statement and include necessary data for proper evaluation and prioritization. - Analyzing Scope and Impact: Determining whether issues are specific to a sales channel or regional team versus being a global, Omni-channel opportunity to help us focus on areas with the highest impact. - Supporting Project Management: Assisting with Pre-Discovery activities for high-priority initiatives, which involves gathering initial requirements and defining the project scope before the main transformation work begins. - Creating Essential Documentation: Developing and maintaining project templates, process documentation, and best practice guides to make our internal operations and collaboration more efficient and standardized globally. - Focus on Order to Cash: Specializing in process improvements within Order Management.
We are focussed on the core processes Order-to-cash (O2C) and Claim-to-Resolution (C2R). We establish, assess, and transform related business capabilities while driving global standardization and realizing synergies across all regions and channels.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination

Profil requis du candidat:

- Strong Analytical Curiosity: A proactive desire to understand why processes work the way they do, and an eagerness to structure ambiguous problems into clear steps (like turning a request into a problem statement). - Data Skills: You should be familiar with data analytics tools to pull out insights, measure how inefficient processes are, and predict the potential impact of your improvement ideas. - Effective Communication: The ability to communicate clearly and professionally, both verbally and in writing, when gathering inputs and documenting findings from various regional and technical stakeholders. - Organizational Aptitude: A detail-oriented approach to tasks, with the ability to maintain organized documentation, support project timelines, and ensure all necessary information is collected. - Team-Oriented Motivation: A growth mindset and the motivation to jump in, take ownership of tasks, and collaborate effectively across global teams to drive standardization and efficiency