Lavori di Servizio Clienti in Polonia
“* Monitoring orders placed on Pyszne.pl to ensure they reach our restaurant partners without complications
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“* University degree preferred
* Fluent English and native Czech/Slovakian language knowledge
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“* Solving issues ranging from missing deliveries to payment errors
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“Analyze and report on order metrics and KPIs to identify areas for improvement in the process.
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“The chosen candidates will provide daily support to our clients in Poland. ...
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“* Ability to collaborate with clients and build long-term relationships
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“* Prepare and monitor corrective documents (PCRs, retrospective corrections) according to contractual agreemen...
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“We are looking for an organized, innovative, process-driven colleague to join our international team based in ...
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“* Your English and Italian skills allow you to communicate effectively with international customers (minimum l...
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“WHAT'S IN IT FOR YOU:
* Learn how to handle service and repair requests effectively, gain experience in manag...
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“Customer visits might be required
* Seek regular informal and formal feedback via transactional surveys or v...
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“* effectively collaborating and communicating with the team in achieving team goals
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“* regularly updating the Team Leader about developments and progress of collections opportunities and issues
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“Outstanding communication skills.
Proven experience in order management, logistics, transportation, or distrib...
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“* ensure adherence to process controls, policies, and compliance, suggesting improvements where needed
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“* Client communication: organize conference calls resulting in action plans; prepare business reviews in colla...
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“Your ideal background:
Ability to communicate effectively in German and English, written and verbal.
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“* Tracing shipments and interacting with the transport department to ensure timely deliveries take place
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“Our benefits:
* Annual bonus based on performance achieved
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“Opis oferty pracy:
Jakie zadania na Ciebie czekają?
Zarządzanie 3 sektorami działu CC, czyli:...
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“* Dostęp do platformy e-learningowej (Degreed).
* Pracę w prestiżowej organizacji o globalnym ...
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“Your profile
We're looking for a proactive and people-focused leader with solid experience in Customer Servic...
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“* MyBenefit/Multisport, LuxMed, language classes, group insurance
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“* In addition, skilled to perform configurations and service enablement on behalf of the client which requires...
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“* Monitor order progress, participate in customer/sales calls, and provide regular updates.
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“* supporting and contribute to the delivery and implementation of continuous improvement projects in collabora...
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“* Active assistance in all areas of the team, including participation in problem-solving activities and implem...
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“* participating in meetings with OpCo stakeholders and providing updates on the collection progress
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“* Handling reports & performing follow-up actions for open orders at agreed frequency and accuracy
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“We are looking for:
* Excellent understanding of shipping process/procedure/practices
* Leadership experience...
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“* supporting and contribute to the delivery and implementation of continuous improvement projects in collabora...
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“* regularly updating the Team Leader about developments and progress of collections opportunities and issues
...
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“* maintain accurate and up-to-date process documentation.
You are a good candidate if you have:
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“Kwalifikacje:
* Min. 2 letnie doświadczenie w obsłudze Klienta i/lub dobra znajomość prod...
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“* Przyjazną, pełną wsparcia atmosferę i życzliwy zespół
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“* Highly self-motivated.
* Ability to work in culture of compliance.
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