Digital Commercial Specialist - VIE Contract

Descrizione del lavoro:

Digital Commercial Specialist - VIE Contract
* Location: Taiwan, Taipei City
* Target start date: 01/09/2026

iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28.

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

PLEASE NOTE that applications that are only submitted in French cannot be considered by our non-French speaking partners at Sanofi worldwide. Therefore, only applications that are submitted in English will be considered. Please make sure to apply with your personal email address.

About the job

As Digital Commercial Specialist VIE within our Rare Disease and Rare Blood Disorders team, you'll play a pivotal role in understanding customer journey and insights, driving strategic decision-making and upskilling marketing and digital capabilities for the BU.
You will be responsible for understanding the HCP & patient journey, business challenges and insights; overseeing the development and implementation of omni-channel engagement strategies and tactics that enhance our digital presence and drive optimal customer experience for business growth.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

Ready to get started?

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities:
* Collaborate with cross-functional teams to develop and implement omni-channel engagement strategies and initiatives, integrating Omnichannel engagement (OCE) channel solutions (e.g. email campaigns, consent tools, webinars, website, remote engagement, Line/WhatsApp official account etc.) to enhance customer engagement and achieve business objectives.
* Monitor the performance of external service providers to ensure the delivery of high-quality OCE services and processes.
* Adapt Global OCE projects and initiatives for One Rare BU and support the change management, implementation and evaluation.
* Utilize data analytics and insights to optimize omni-channel performance and drive continuous improvement.
* Enhance the BU's digital and OCE capabilities through training, workshops, and campaigns.
* Serve as the Digital expert in cross-functional discussions to collectively optimize the customer experience.
* Ensure continuous and consistent testing, learning and optimization of digital/OCE programs.
* Connect with Global teams to understand global strategy & resource for One Rare to adapt, provide feedback & request support based on One Rare priorities & execution.
* Stay updated on industry trends and best practices in digital marketing, AI and omni-channel engagement to drive innovation and maintain a competitive edge.

About you

Experience:
* Previous experience in digital marketing, omni-channel engagement, or related field.
* FMCG, Pharma Digital or other successful experience of OCE is preferred.

Soft and technical skills:
* Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across different functions and levels of the organization.
* Excellent analytical skills with the ability to interpret data and insights to support decision-making.
* Strategic thinker with the ability to translate business goals into actionable plans.
* Strong growth and innovative mindset, project and change management skills.
* Great learning agility, teamwork and collaboration.
* Solid expertise in Marketing/Multichannel/Digital engagement.
* Proven track record of driving successful omni-channel engagement initiatives and achieving business objectives as leader or key influencer.

Education:
* Master's Degree in relevant field.
* Training or capability building experience of MKT/OCE is preferred.

Languages:
* English fluency is required. Chinese language skills are preferred. Proficiency with translation tools is essential for those without Chinese comprehension.

Why choose us?
* Be part of a pioneering biopharma company where patient insights shape drug development.
* Work at the forefront of AI-powered science that accelerates discovery and improves outcomes.
* Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams.

iMove is a unique program tailored for European youth interested in challenging themselves with meaningful assignments across the globe. At Sanofi we have a strong ambition to invest in young talents who will drive the success of Sanofi tomorrow.
Sanofi's Work Abroad Program, iMove, offers jobs-assignments with actual responsibilities and a perspective to grow. We provide those opportunities in various functions such as: marketing, finance, regulatory, supply chain, clinical trials, production, etc. and in more than 40 countries. Sanofi unites people who are passionate about solving healthcare needs across the world. Joining our iMove Work Abroad Program is a unique opportunity to make a difference through your work.

#LI-EUR

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com