Spanish Speaker Client Advisor @ClientService

Descrizione del lavoro:

About Us: Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region.
Position Overview: Based in our Client Services Centre in Brussels, the Client Advisor is responsible for providing the best-in-class client service by listening and responding to each client's specific needs through personalized assistance and advise with the utmost professionalism and attention to detail. This position will also be responsible for meeting and exceeding planned KPIs including commercial targets.
Excellent communication skills in Spanish both verbal and writing (proficiency in additional languages such as Italian is a strong advantage) Strong sales and storytelling skills Clear demonstration of a Customer First mind-set and strong interpersonal skills with the ability to engage effectively with clients. A highly motivated, energetic, and inspirational team player Detail-oriented mindset with a passion for delivering impeccable service and exceeding customer expectations. Able to work on multiple tasks and deliver results to agreed schedules. Punctuality and time-management skills by respecting and adhering to assigned schedules, ensuring reliability and efficiency. Flexibility to work shifts, including evenings, weekends, and holidays, to accommodate client needs across different English-speaking markets. Proficiency in Microsoft Office suite and CRM software (experience with Salesforce is advantageous). Background in luxury retail is a plus. A keen interest in luxury fashion and awareness of current trends is a plus. Ability to thrive in a diverse and international work environment, leveraging multicultural perspectives to enhance collaboration and innovation