Inside Sales Team Leader

Descrizione del lavoro:

Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

YOU WILL VIBE WITH US

We are seeking a highly motivated and results driven Telesales Teamleader Merchants to join our team. As the Telesales Teamleader, you will be responsible for leading and managing a team dedicated to affiliating new merchants through effective telesales strategies. Your primary focus will be driving revenue growth by expanding our affiliate network base and increasing sales.
He/she will be in charge of:

Team Leadership and Performance Management:
* Lead, guide, and motivate a team of Telesales representatives.
* Set clear performance targets, monitor individual and team progress, and provide constructive feedback to drive continuous improvement.
* Develop and implement training programs to enhance the team's skills and product knowledge.

New Merchant Affiliation Strategy:
* Develop and execute an effective Telesales strategy to affiliate new merchants.
* Identify and evaluate potential target markets and segments.
* Collaborate with the marketing team to develop campaigns, promotions, and scripts to generate and convert leads into affiliated merchants.
* Monitor market trends and competitor activities to identify opportunities and adjust the strategy accordingly.

Sales Performance Analysis and Reporting:
* Analyze sales data, key performance indicators (KPIs), and conversion rates to evaluate the team's performance and identify improvement areas.
* Prepare regular reports and presentations for senior management to provide insights into sales performance, pipeline development, and revenue projections.

Merchant Relationship Management:
* Build and maintain strong relationships with merchants, understanding their needs and providing exceptional customer service.
* Collaborate with the sales support team to ensure a smooth transition of merchants from leads to affiliated merchant.

Continuous Improvement :
* Stay updated with industry trends, market dynamics, and best practices in Telesales and customer affiliation.
* Proactively identify opportunities for process improvement and propose innovative solutions to enhance efficiency and effectiveness.

WE WILL VIBE WITH YOU

* Master's degree in business, marketing, or a related field (preferred).
* Proven experience in Telesales management, preferably in a B2B environment. Proven success in leading and managing a team of Telesales representatives.
* Proficiency in using CRM software and other relevant sales tools. Experience with Salesforce is a plus.
* Strong analytical skills, the ability to interpret data & make data-driven decisions.
* Excellent communication, negotiation, and interpersonal skills.
* Goal-oriented mindset with a track record of meeting or exceeding sales targets.
* Ability to thrive in a fast-paced, target-driven environment.
* Languages required: highly proficient in Dutch and French + a solid foundation in English.

START DATE

ASAP

OTHER INFORMATION

* Permanent contract (38 hours/week)
* Location: Brussels (Auderghem))
* A stimulating position within a dynamic organization that focuses on technological innovation to enhance workers' purchasing power.
* The opportunity to work remotely 2 days a week with your manager's approval, including a homeworking allowance of 115EUR.
* You are covered with hospitalization and ambulatory care insurance (with the option to extend it to your family).
* You benefit from all Edenred-solutions, such as vouchers but also Edenred Engagement (including Edenred Discounts).
* Your public transport commuting expenses are fully (100%) covered by Edenred.
* Your package includes a car or a mobility budget, depending on what you prefer.
* You are also covered with a group insurance.

Apply now and Vibe with Us