Spa Manager - Killarney Plaza Hotel

Descrizione del lavoro:

O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. We are Green Hospitality Certified

We are seeking an experienced Spa Manager to lead the award-winning spa at the Killarney Plaza Hotel & Spa.

The hotel's spa is renowned for its tranquil atmosphere, offering a range of holistic and results-driven treatments, elegant relaxation areas, and premium wellness facilities designed to deliver an exceptional guest experience.
This is a hands-on leadership role, responsible for overseeing all spa operations, team performance, and guest satisfaction. You will play a key role in maintaining the hotel's high standards while driving the continued success of the spa.

Key Responsibilities
* Lead, inspire, and motivate the spa team to deliver outstanding, personalised guest experiences
* Oversee daily spa operations including scheduling, stock control, hygiene standards, and overall presentation
* Ensure all treatment rooms and relaxation areas are maintained to the highest luxury standards
* Drive revenue through treatment bookings, retail sales, and innovative spa promotions
* Recruit, train, and develop team members to uphold exceptional service standards
* Work closely with hotel management and other departments to ensure a seamless guest journey

Requirements
* Previous spa management experience is advantageous; however, we are open to considering candidates ready to step up from an Assistant Spa Manager role
* Strong leadership, communication, and customer service skills
* Proven commercial awareness with experience managing KPIs and revenue targets
* Relevant qualification in Spa Management, Beauty Therapy, or Holistic Therapy
* Passion for wellness, holistic therapies, and delivering premium guest experiences

Why O'Donoghue Ring Collection?

When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first-in-class results. Here are some ways we support and invest in our team:

* Competitive salaries
* Discounts on Hotel Stays, and special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation.
* Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection.
* Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens.
* Free Coffee on Duty, provided for in our newly refurbed canteens.
* Discounts for Take-Away, further discounts for takeaway teas and coffees for staff members.
* Employee Fitness, free access to leisure centres, and Family discounts to membership in our range of Leisure Centres.
* Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award-winning Spa.
* Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, as well as cross-training in different departments.

If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page.

O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team - which includes individuals with different backgrounds, abilities, identities, and experiences