Sample Supervisor

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About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

We are currently seeking a Sample Supervisor to join our team on a 3-month fixed term contract, supporting our Commercial and RD&A teams through the preparation, coordination, and dispatch of product and raw material samples. This is an internal-facing role with responsibility for supervising technicians, prioritising sample requests, and ensuring service levels and quality standards are consistently met.

This role requires a high level of independent working with responsibility for day-to-day decision-making within the samples function.

Key responsibilities

* Prepare, blend, pack, and dispatch samples of finished products and raw materials in line with agreed WOWs, procedures, and SLAs.
* Source materials internally, coordinate blends, and generate all required documentation to enable timely sample dispatch.
* Supervise and manage the daily workload of Sample Technicians, ensuring resources are allocated effectively to meet priorities and deadlines.
* Manage the sample queue and customer expectations, coordinating and communicating with internal requesters as required.
* Maintain accurate and timely updates in relevant systems (including SFDC), such as dispatch status, shortages, or delays.
* Maintain and replenish raw material stocks as required.
* Ensure all hygiene, housekeeping, food safety, and company standards are upheld at all times.
* Support the onboarding and training of new team members and assist with ongoing skills development across the team.
* Escalate challenges, risks, or performance issues to the Samples Manager to support continuous team performance.
* Promote and maintain a safe, inclusive, and collaborative working environment.

Qualifications and skills

* A science-based qualification is desirable but not essential.
* Ability to work independently while also leading and coordinating the workload of others.
* Strong organisational and prioritisation skills, with the ability to manage multiple requests in a fast-paced environment.
* Demonstrated leadership capability, with a willingness to train, develop, and support team members.
* Strong problem-solving skills and the ability to manage competing priorities effectively.
* Knowledge or experience of product sample preparation and internal material sourcing is desirable.
* IATA certification for shipping dangerous goods may be required; training will be provided if necessary