Office Manager

Descrizione del lavoro:

ABOUT US:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

OUR PEOPLE:
People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

ROLE SUMMARY:
Provides comprehensive office management and administrative support across the Benelux and Nordic region, ensuring operational continuity, organisational effectiveness, and compliance with company policies and local regulatory requirements.
The role acts as a central coordination point across multiple countries, managing an operational scope, including workplace management, vendor coordination, and financial administration. It supports a consistent, scalable, and high-quality workplace environment while reducing administrative burden on business teams.
In a context of evolving operating models and multi-entity environments, the role requires strong ownership, coordination skills, and the ability to operate effectively across diverse regulatory frameworks.

WHAT YOU'LL BE DOING:

1. Regional office operations & workplace management
* Ensure the smooth day-to-day running of offices across Benelux and Nordics
* Coordinate office services (facilities, supplies, equipment, workplace vendors) across multiple locations
* Support onboarding and offboarding from an operational perspective (access, equipment, vendor coordination)
* Contribute to maintaining consistency and quality of the workplace experience across countries

2. Invoice management & financial administration
* Manage end-to-end invoice processing through OpenText and related systems in a high-volume, multi-country environment:
* Prepare and validate invoice coding (company code, GL, cost centre, vendor ID)
* Submit invoices for scanning or upload and track processing status
* Maintain accurate tracking and ensure timely follow-up
* Handle both standard and electronic upload invoices (e.g. telecom, fleet, office services)
* Act as a key liaison with Accounts Payable via ServiceNow to resolve invoice queries, payment issues, and reminders
* Manage One-Time Vendor Payment (OTVP) requests, ensuring complete documentation and approvals
* Support supplier set-up, onboarding, and data updates in collaboration with Procurement (Ariba, SRF, IRQ), ensuring compliance with internal controls
* Ensure compliance with the "No PO - No Pay" policy by converting standard invoices into PO-based invoices:
* Create Purchase Requisitions (PRs) for supplier invoices currently processed in OpenText
* Follow the PR approval workflow through to Purchase Order (PO) creation
* Liaise with Accounts Payable to track PO issuance and resolve any delays
* Communicate PO numbers to suppliers and ensure they are correctly referenced on invoices
* Manage and prioritise a high volume of PR and PO requests within often extended approval timelines

3. Vendor & contract coordination
* Act as the primary point of contact for local and regional vendors across multiple countries
* Coordinate supplier onboarding, changes, and compliance requirements, ensuring adherence to company processes
* Ensure suppliers are aligned with invoicing channels and payment policies (e.g. transition to digital invoicing such as Peppol where applicable)
* Monitor service delivery and proactively escalate issues to ensure business continuity

4. Stakeholder management & regional coordination
* Liaise with key internal stakeholders including Finance (AP), Procurement, HR, Benefits, IT, Facilities, and local business teams
* Operate as a coordination hub across countries with multiple legal entities and local specificities
* Provide back-up support for critical administrative activities to ensure operational continuity

5. Administrative governance & reporting
* Maintain accurate records, logs, and trackers (invoices, tickets, supplier data, etc.)
* Ensure transparency, audit readiness, and compliance with internal procedures
* Produce reports and provide visibility on operational and financial activities
* Support process documentation, standardisation, and continuous improvement initiatives

6. Operational flexibility & business support
* Coordinate country-specific processes (e.g. mobile phone provisioning, local vendor management)
* Act as a flexible support resource for ad hoc business and corporate needs (e.g. RFP support, data requests, operational back-up)
* Adapt to evolving organisational needs and contribute to a more scalable, regional operating model

WHAT YOU'LL BRING:
* Proven experience in Office Management, Administrative Operations, or similar environment, with strong exposure to financial administration and vendor management
* Ability to operate effectively in a complex, multi-country environment, navigating multiple stakeholders, legal entities, and evolving processes
* Strong organisational skills and attention to detail, with the ability to manage high volumes of activities with accuracy and discipline
* High level of ownership, accountability, and reliability, ensuring continuity of operations and consistent delivery
* Proactive and solution-oriented mindset, with the ability to anticipate needs and drive issues to resolution independently
* Strong collaboration and stakeholder management skills, building effective relationships across Finance, Procurement, HR, and business teams
* Ability to manage competing priorities and adapt in a fast-paced, changing environment
* Focus on operational excellence, ensuring compliance, transparency, and efficiency across processes
* Commitment to delivering a high-quality workplace experience while contributing to a scalable and consistent regional operating model

Career Stage:Associate

London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice