HR Service Center Officer CDD 6 months (m/f/d)

Descrizione del lavoro:

Line of ServiceInternal Firm Services

Industry/SectorNot Applicable

SpecialismIFS - Human Capital (HC)

Management LevelAssociate

Job Description & Summary

PwC Luxembourg is hiring an HR Service Center Officer CDD 6 months (m/f/d). What if it was you? 

Your mission: Integrated within our Human Resources department (Human Capital) and more particularly within our centralized HR Service Center, your main mission will be to ensure that the specific administrative requests of our employees are taken care of.

You will also be involved in monitoring certain administrative processes related to employee management.

Be a part of our team where you will: 

* Be in charge of the Human Resources reception to welcome employee and answer their questions;

* Keep a safe and clean reception area by complying with procedures, rules and policies;

* Respond to questions from our employees via various channels (telephone, online platform or directly at our desk), particularly in terms of internal procedures and regulations, social security, labor law, but also any question related to administrative procedures in Luxembourg and the Greater Region;

* Document in our internal IT tools the questions and answers given to employees;

* Collaborate with the expert teams to answer questions that are more specific or require more in-depth research;

* Ensure compliance of the answers in terms of quality & timeline as well as the follow-up with the concerned employees;

* Process all incoming or outgoing documents from the Human Resources department;

* Perform other HR administrative tasks based on needs.

Let's talk about you. If you have:

* A bachelor's degree (bac +2/3) in administration, Human Resources or any other relevant field;

* A similar experience between 6 month and 1 year in Luxembourg is required;

* Fluent in English. Knowledge of French and/or German will be considered an asset;

* Recognized for your organization and prioritization skills, you are able to carry out several tasks simultaneously;

* Flexible and resilient, you are able to work in a fast-paced environment with tight deadlines and demonstrate excellent communication skills;

* A strong sense of service and team spirit;

* Able to build strong relationships with your stakeholders;

* Able to ensure confidentiality at all times;

* Comfortable using basic IT systems and tools.

…You are the candidate we are looking for! 

A final word about us:  

At PwC, we believe diversity is the representation of all the characteristics that make us both alike and unique. Our backgrounds, cultures, nationalities, lifestyles, identities, opinions and beliefs, approaches to solving problems, ways of working, and views of personal and professional success, all add value to the services we deliver to our clients. Our objective is to nurture an inclusive environment where a diversity mindset is ingrained, and inclusion is the norm. We constantly focus on respecting and valuing individual differences. 

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance, Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 6 more}

Desired Languages (If blank, desired languages not specified)

Travel RequirementsNot Specified

Available for Work Visa Sponsorship?No

Government Clearance Required?No

Job Posting End Date