Consulting Associate, Salesforce (Technical)

Descrizione del lavoro:

1. KEY RESPONSIBILITIES
1.1 Consulting
* Support project delivery by helping track timelines, updating project plans, and monitoring progress
* Assist in preparing and sharing status updates with stakeholders and team members.
* Participate in client meetings to learn about their current processes, business needs, and sustainability goals.
* Help conduct discovery sessions to gather client requirements and document key findings.
* Assist in documenting client needs and translating them into solution requirements.
* Learn and share best practices with clients under the guidance of more senior consultants.
* Contribute ideas to solution design discussions, focusing on usability and alignment with client goals.
* Observe and support functional design conversations, offering suggestions when appropriate.
* Help facilitate workshops and interviews to gather input for Salesforce implementations or enhancements.
* Assist in delivering training sessions to clients and internal teams, with support from senior team members.
* Be open to occasional travel based on project and client needs.
* Maintain a chargeability level with billable hours to external clients.
* Travel as required based on client needs.

1.2 Business Development
* Support the preparation of client proposals, presentations, and product demonstrations.
* Help maintain relationships with existing clients by understanding their needs and identifying ways the team can support them.
* Participate in team meetings and contribute ideas for improving internal processes and strategies.

1.3 Technical/Configuration
* Assist in Salesforce Net Zero Cloud projects by helping with configuration, customization, and integration tasks under the guidance of senior team members.
* Help design and deliver scalable solutions using Salesforce declarative tools and code where required
* Help configure Salesforce features such as objects, fields, workflows, and automations to meet client requirements.
* Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.
* Support the creation and updating of documentation, including user guides, training materials, and technical specifications.
* Help identify potential risks and support change management efforts during project delivery.

2.REQUIRED QUALIFICATIONS
* Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related technical field (or equivalent practical experience).
* 1-2 years of experience working with Salesforce, including participation in at least one full implementation cycle.
* Familiarity with Salesforce Net Zero Cloud or a strong interest in sustainability-focused solutions.
* Understanding of Salesforce object model, metadata, configuration, and user permissions.
* Exposure to Salesforce declarative tools such as Flows, Process Builder, and Lightning App Builder.
* Foundational knowledge of SOQL/SQL and data modeling concepts.
* Ability to work with APIs, CI/CD tools, and version control systems
* Fluency in both English and Spanish (oral and written) is required.
* Strong interpersonal and communication skills; comfortable engaging with clients and presenting ideas.
* Ability to work collaboratively across teams and take initiative in ambiguous situations.
* Willingness to travel occasionally based on client needs.

3.PREFERRED SKILLS
* Salesforce certifications
* Strong API design experience.
* Familiarity with Agile/Scrum methodologies.
* Experience in consulting or client-facing roles.
* Communication, problem-solving, and relationship-building skills.

4.WHAT WE OFFER
* Competitive salary and benefits package.
* Hybrid work environment with flexibility.
* Opportunities for professional development and Salesforce certification.
* A collaborative, innovative, and mission-driven team culture.

5.HOW TO APPLY
Please submit your resume and a brief cover letter outlining your experience and interest in the role to [insert application email or link]. Applications will be reviewed on a rolling basis.

#LI-TM1
#Hybrid

Candidates may be invited to complete an online assessment as part of our recruitment process. All personal information will be handled confidentially and in compliance with data protection laws