Team Lead

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Title : Senior Analyst (Lead) - Transaction Monitoring and Sanctions screening (JL4B)

Location: Mexico City. This position requires full presence at office in Insurgentes Sur.

As a Senior Analyst (Lead), you will act as the final review and escalation authority for complex and high-risk transaction monitoring cases. You will provide oversight to analysts, ensure adherence to AML/CFT requirements, and support delivery during high-volume periods while maintaining quality and SLA compliance.
You will also act as the final review and escalation authority for complex and high-risk sanctions and watchlist screening alerts. You will perform highly complex analysis, decide on escalations, review analyst decisions, and provide oversight to ensure SLA, quality, and regulatory compliance.
The Senior Analyst works closely with compliance managers, internal stakeholders, and cross-functional teams to maintain a strong compliance framework and adapt to the rapidly evolving regulatory landscape.

Mandatory:
* Bachelor's degree or higher in Commerce, Business, Finance, Economics, or related field.
* Minimum of 3 years of progressive, full-time experience in compliance and investigations, including due diligence, AML, KYC, Sanctions, transaction monitoring, and investigative functions.
* Demonstrated sound judgment and the ability to build rapport and collaborate with stakeholders across business lines.
* Experience in making decisions on escalations to resolve issues/concerns raised
* Strong attention to detail, problem-solving abilities, and excellent organizational, written, and verbal communication skills.
* Solid understanding of AML, Bank Secrecy Act (BSA), USA PATRIOT Act, and Office of Foreign Assets Control (OFAC) controls and regulatory requirements.
* Experience supporting compliance teams and contributing to the development of compliance frameworks and controls tailored to due diligence and risk management.
* Ability to work effectively in cross-functional teams and support the integration of compliance requirements into business processes and new product launches.
* Ability to stay current with regulatory developments, industry trends, and emerging risks in the financial services sector.
* Known for integrity and ability to maintain confidentiality, proactive, capable of working independently, and thrive in team environments.
* Strong time-management skills so tasks can be prioritized effectively under pressure to meet strict deadlines/SLAs
* Prior experience supervising and coaching analysts
* Fluent English and Spanish

Nice to Have:
* Professional certifications such as ACAMS (Certified Anti-Money Laundering Specialist), CFE (Certified Fraud Examiner), or other relevant compliance certifications are preferred.
* Multilingual skills or international experience are a plus, given the global nature of compliance.
* Exposure to TM tools and monitoring systems such as Fiserv, Feedzai and Fenergo
* Exposure to SAR/STR drafting support (as applicable)
* Experience handling escalations from JL2 and JL3 analysts
* Understanding of regulatory expectations and audit readiness
* Ability to manage workload independently with minimal supervision
* Audit or QA exposure in sanctions operations
* Strong understanding of SLA, productivity, and quality governance

Key Responsibilities:
* Lead and supervise a group of compliance analysts, providing guidance, support, and oversight to ensure high-quality due diligence, sanctions screening, transaction monitoring, and investigative work.
* When volume demands, support and participate in the ongoing review of existing customers to ensure adherence to AML/CFT requirements.
* When volume demands, support and review/analyze transactions and the KYC information of the parties transacting and disposition the triggered alerts as potential sanctions or internal watchlist match(es).
* Decide on escalations raised by analysts especially on highly-complex transactions that may involve high-risk rated customers and accounts
* Perform highly-complex research and assessment of risk factors
* Review reports and the decisions made by analysts
* Execute key compliance processes-including due diligence reviews, sanctions investigations, transaction-monitoring analyses, and other investigative activities-across clients, partners, and third parties.
* Perform due diligence for onboarding new clients and partners, ensuring compliance with regulatory standards and internal policies.
* Conduct ongoing monitoring and enhanced due diligence for existing customers and programs, utilizing compliance analytics tools.
* Support investigations into suspicious activities, potential breaches, and complex transactions, ensuring timely and accurate resolution.
* Assist in the development, implementation, and continuous improvement of policies, procedures, and controls related to compliance processes.
* Provide subject matter expertise and guidance to internal teams on due diligence risks, sanctions screening, transaction monitoring typologies, and investigative techniques.
* Prepare documentation and reports to support regulatory examinations, audits, and inquiries.
* Monitor adherence to Service Level Agreements (SLAs) for compliance processes.
* Stay current with regulatory developments, industry trends, and emerging risks in the financial services sector, and share relevant insights with the compliance team.
* Maintain key compliance metrics and reporting dashboards for management review.
* Support the delivery of training programs to enhance compliance awareness across the organization.
* Assist with the selection and management of third-party compliance vendors and tools, ensuring alignment with organizational standards.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability