Aravo Platform Transition Support Analyst

Descrizione del lavoro:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About This Role

The Aravo Platform Transition Support Analyst sits within the JLLT Corporate Functions pillar and the S&P Technology Platform team, helping deliver the technology backbone of our S&P function. You'll focus on supporting JLL WPM transitions-bringing new clients onboard through Aravo.

While Aravo is your primary platform, you'll need to move comfortably across multiple systems and understand how they connect from both functional and technical angles. You'll be supporting over 100 transition team members worldwide. Transitions generally follow a standard framework, but every client brings something different to the table. That means you'll be analyzing requirements, figuring out what configuration changes make sense, and moving quickly. We need someone who knows how to work efficiently and isn't afraid to use AI tools to get things done faster.

Responsibilities
* Lead all data migration activities (Excel → Enterprise Data Platform (EDP) → API into Aravo) for global transitions (50+ annually)
* Support transition teams through the Aravo workflow process (90-day transition cycle)
* Troubleshoot integration failures between Aravo and E1/Jaggaer/Corrigo systems; collaborate with EDP teams on resolutions or independently address user-related issues
* Serve as subject matter expert on JLL's transition processes and client service delivery at a detailed operational level
* Develop expertise in S&P technology platforms, including Aravo and related applications
* Foster collaborative relationships across teams and geographies
* Drive continuous improvement initiatives through proactive recommendations
* Analyze business and technical challenges to identify and resolve process gaps
* Synthesize information from multiple sources to understand underlying business requirements
* Contribute to design and solution development sessions with technical teams
* Manage issue identification, documentation, tracking, reporting, and timely resolution
* Additional responsibilities as needed

Required Skills, Experience, and Knowledge
* Working knowledge of S&P application suite
* Understanding of system integrations and their role in end-to-end business processes
* Strong communication skills with ability to collaborate across diverse global teams
* High attention to detail with focus on specification accuracy
* Self-directed with ability to prioritize effectively while working both independently and within an agile team environment
* Proficiency in Microsoft Office suite (Teams, Visio, Excel, etc.)
* Real estate industry knowledge helpful but not required
* Demonstrated experience in comparable roles

Education
Bachelor's degree in information systems or related field, or equivalent professional experience

Location:
On-site -Jalisco,MEX

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo - incluyendo la candidatura en línea y/o el proceso general de selección - puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL