CX Operations Analyst

Descrizione del lavoro:

We are a leading global software company dedicated to the world of computer-aided design, 3D modeling, and simulation - helping innovative global manufacturers design better products, faster! With the resources of a large company and the energy of a software start-up, we have fun together while creating a world-class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Position Overview:
Are you a process pro with a knack for making things run smoothly? We're looking for a sharp CX Operations Analyst to join our team! In this role, you'll work closely with the CX Operations Manager to build and refine top-notch recruitment processes and procedures, primarily across EMEA, ensuring they are both innovative and compliant. This is a hands-on role focused on talent acquisition operations, where your efforts will directly support our global talent goals and help us build a better future.
Responsibilities:
* Help guide the short and long-term transition plans for CX Operations team's EMEA systems, tools, and processes, supporting our ongoing growth and evolution.
* Pull and share key recruiting metrics with internal stakeholders like HR Business Partners and Recruiters, providing valuable insights.
* Contribute to Global Talent Acquisition Projects.
* Assist with vendor partnerships, helping to build and manage resource strategies, execute project plans, and gather data for recruitment activities.
* Focus on standardizing global processes within People and diligently documenting these processes to ensure clarity and efficiency.
Required Knowledge/Skills, Education, and Experience:
* Fluent in French at a corporate level.
* Fluent in Polish at a corporate level.
* Fluent in English at a corporate level.
* A solid understanding of recruiting operating procedures, practices, guidelines, HR technology, and tools.
* Proven ability to juggle multiple projects simultaneously and deliver excellent results on time.
* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is a must.
Preferred Qualifications:
* Experience with applicant tracking systems (Workday, Avature) would be a plus.
Additional information