Business Analyst

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Job Description

Purpose of the role
To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.

Accountabilities
* Identification and analysis of business problems and client requirements that require change within the organisation.
* Development of business requirements that will address business problems and opportunities.
* Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
* Support the creation of business cases that justify investment in proposed solutions.
* Conduct feasibility studies to determine the viability of proposed solutions.
* Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
* Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
* Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Vice President Expectations
* To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
* If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others..
* OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
* Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
* Manage and mitigate risks through assessment, in support of the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
* Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem solving processes.
* Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

In this role, you will act as a senior Business Analyst helping to design and deliver end-to-end business journeys and process maps across a complex transformation environment. You will be responsible for reviewing and refining business requirements, ensuring they are structured, clear, and aligned to real business needs. You will conduct detailed requirements, impact, gap, and traceability analysis, while translating business needs into quality Agile user stories. You will also facilitate design workshops using design thinking techniques and identify dependencies, risks, and constraints early in the change lifecycle to minimise rework and delivery risk.

You will support critical phases of the change lifecycle, including diagnostics, requirements and analysis, and testing traceability. You will engage with senior stakeholders, including MD-level contacts, across both technical and non-technical teams, navigating a highly complex environment spanning multiple cross-functional teams (including HR Tech and payroll platforms). You will play a key role in ensuring alignment and connectivity across journeys, bringing analytical capability, strategic thinking, and stakeholder management to drive effective and efficient change delivery.

To be successful as a Business Analyst, you should have experience with:
* Business Analysis experience within large-scale organisations, including upstream, downstream, and cross-functional impact analysis.
* Experience gathering, analysing, and documenting business requirements through workshops and stakeholder engagement.
* Proven ability in process modelling, gap analysis (As-Is vs To-Be), and traceability analysis.
* Solid understanding of Business Analyst methodologies (e.g., functional decomposition) to analyse complex processes.
* Advanced analytical and problem-solving skills, with the ability to handle complex data and scenarios.
* Experience refining requirements and creating high-quality Agile user stories.
* Practical experience working within Agile frameworks (SAFe, Scrum, Kanban).
* Proficiency with JIRA.
* Effective stakeholder management across both technical and non-technical teams.
* Communication skills (written and verbal).

Other highly desirable skills include:
* Knowledge of HR domains (e.g., joining, reward, payroll, performance, employee lifecycle).
* Experience with Workday and/or ServiceNow platforms.
* Relevant Business Analysis certifications (or equivalent).

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

Your role will be located from our Glasgow office