EMEA Regional Lead

Descrizione del lavoro:

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

EMEA Regional Lead

Role Purpose

We're seeking an experienced EMEA Regional Lead to lead a EMEA account in our Work Dynamics business line. This pivotal role will be responsible for managing and growing our corporate real estate services for key clients across the Europe, Middle East, and Africa (EMEA) region. The position demands great leadership, strategic thinking, and financial acumen to drive account growth and deliver superior client outcomes.

What this job involves:

Client Relationship Management
* Serve as the primary point of contact and trusted advisor for assigned corporate clients in the EMEA region
* Develop and maintain strong relationships with C-suite and senior executives
* Conduct regular strategic reviews and quarterly business reviews
* Proactively identify and address client concerns

Site Delivery Oversight
* Manage end-to-end delivery of corporate real estate services across EMEA
* Coordinate first-generation outsourcing initiatives and existing vendor relationships
* Develop and implement standardized processes for consistent service delivery
* Monitor KPIs and SLAs to maintain service excellence

Financial Management
* Assume full P&L responsibility for assigned account
* Develop budgets and financial forecasts
* Implement strategies to improve profitability
* Monitor financial performance and manage risks

Account Growth & Business Development
* Identify opportunities to expand services within existing account

Team Leadership
* Lead and mentor a cross-functional team of 15-20 real estate professionals
* Foster a culture of excellence, innovation, and continuous improvement
* Conduct performance reviews and develop career progression plans
* Collaborate with HR to recruit and retain top talent

Strategic Planning
* Develop and implement 3-5 year strategic plans for assigned account
* Anticipate market trends and client needs to adapt service offerings
* Contribute to overall company growth strategy in EMEA

Vendor Management
* Oversee selection, management, and performance of third-party vendors
* Negotiate and manage vendor contracts
* Implement vendor scorecard system and foster strong relationships

Risk Management & Compliance
* Ensure compliance with relevant regulations and company policies
* Implement risk management strategies
* Stay informed about industry trends and best practices

Reporting & Analytics
* Develop and maintain comprehensive performance dashboards
* Utilise data analytics to identify trends and opportunities
* Prepare and present reports to internal stakeholders and clients

Experience/Qualifications
* Significant experience in corporate real estate services, with at least 5 years in senior account management
* Proven track record managing large, complex client accounts across EMEA
* Strong understanding of EMEA real estate market, regulations, and cultural nuances
* Excellent leadership, communication, and negotiation skills
* Demonstrated ability to drive business growth and manage P&L
* Fluency in English; additional European languages are advantageous
* Proficiency in financial modeling, data analysis, and presentation software
* RICS qualification or equivalent professional certification is desirable

#LI-JA1

Location:
On-site -London, GBR

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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