HGV Technician

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JOB PROFILE Mechanic

Job Title Mechanic Reporting to Workshop Foreman / Workshop Manager Summary of the role's main purpose
As an integral member of the depot, you will be supporting their overarching team goal of making a difference to all of our customers by ensuring all vehicles are serviced, repaired and maintained to the highest standard. The successful candidate will also be responsible for carrying out inspections, preparing vehicles to ensure MOT standards are met and in compliance with the company's O license regulations.

Principle Accountabilities

To ensure all service and inspection documentation is correctly completed.
Management of individual workload and job assignment.
Accurate completion of job sheets and quantification of time.
Use of workshop equipment in a correct manner.
Contribute towards effective "preventative maintenance".
Ensure Health and Safety regulations are adhered to at all times.
Correctly record the use of parts.
Supply own tools as specified from the Company.
Complete all work to a "right first time standard".
Prepare and submit vehicles to a standard appropriate for the issuing of an annual test certificate.
Communicate accurately with Foreman / Manager as to Work in Progress and any anticipated delays or issues.
Ensure that knowledge is in line with modern technologies and developments applicable to the role.
Ensure that good housekeeping standards are maintained at all times.
Any other ad-hoc duties as required.

Measures of Success

* Achievement of expectations in line with the Petit Forestier Procedures.
* High "first time fix" rates.
* Achievement of 100% Vehicle Inspections.
* Measured Productivity, Quality and Efficiency.
* Customer Satisfaction Index.
* Record of ongoing personal development.

Resources Available to the Job-Holder

* Workshop facility.
* Relevant in-house training.
* PPE.

Level of Decision-Making Authority

POWERS DEVOLVED: Decisions the jobholder can take.

* Technical recommendations.

POWERS WITHHELD: Decisions which must be referred elsewhere.

* Approval of changes to policies and procedures.
* Equipment purchasing and procurement.
* Maintenance spend.
* Maintenance spend involving third parties.
* Staff disciplinaries.

Key Leadership Behaviours

* Planning and executing vehicle inspection, service and repairs and accountability for results.

Key Technical Skills

* Working knowledge of current vehicle operating systems.

Core Areas of Knowledge, Skills & Experience

Essential

* Excellent knowledge of mechanics & electrics.
* Full Driving License (preferably including full HGV entitlements).
* Appropriate technical qualifications.
* Excellent understanding of vehicle maintenance requirements and procedures.
* Effective verbal and written skills, coupled with strong decision making and problem solving skills.
* Planning and time management.
* Apprenticeship training as commercial fitter.
* Extensive experience as a mechanic in a commercial vehicle environment.
* City & Guilds levels 1 and 2. Desirable
* Excellent knowledge of transport refrigeration.
* Experience of training apprentices.
* Knowledge of Transportation and Logistics industry.
* Strong PC literacy.
* Understanding of vehicle maintenance.
* Refrigeration experience.
* City & Guilds level 3.

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