Sales Consultant - Givenchy - WRTW Harrods

Descrizione del lavoro:

Our Sales Associates are the first human expression of the Maison for
many clients. They are ambassadors of Givenchy's values, service
culture, and attention to detail, playing a vital role in creating
welcoming, refined, and emotionally engaging experiences.
They succeed by being present, curious, and committed to learning -
building strong foundations in service, product knowledge, and client
engagement while contributing positively to the team and store
environment

ROLE PURPOSE

To deliver a high-quality client experience aligned with Maison
standards, contribute to store performance, and develop strong
foundations in selling, service, and clienteling.

As a Sales Associate, you grow through experience, feedback, and
curiosity - learning to take ownership of your impact on clients,
colleagues, and the boutique environment.

WHAT YOU OWN
YOUR CLIENT INTERACTIONS
* Welcoming clients with warmth, care, and professionalism
* Delivering attentive, personalised service at every touchpoint
* Learning to understand client needs, preferences, and style

YOUR PERFORMANCE
* Building product knowledge, selling skills, and brand fluency
* Actively seeking feedback and learning from peers and leaders
* Taking responsibility for your own growth and progress

YOUR CONTRIBUTION TO THE TEAM
* Supporting a positive, respectful, and collaborative team environment
* Contributing to smooth client journeys and daily excellence
* Upholding standards in behaviour, presentation, and attitude
PROFILE * Passion for luxury or premium retail * Good for interpersonal and communication skills * Eager to learn and upbeat attitude * Fluent in local language; additional languages are a strong asset WHAT SUCCESS LOOKS LIKE * Clients who feel welcomed, understood, and well cared for * Consistent contribution to team and store performance * Growing confidence and capability on the selling floor * Strong foundations in service, selling, and brand knowledge * Clear readiness to progress toward Senior Sales Associate