Sales Advisor H/F in London

Descrizione del lavoro:

Présentation de l'entreprise - LTD INTERNATIONAL

​Depuis plus de 20 ans, LTD est un acteur majeur du recrutement, (Placement, Intérim) avec une expertise reconnue dans les secteurs :

* Couture/Mode/ Luxe, Retail, Tertiaire & Atelier

Nous intervenons auprès de toutes les sociétés : PME, Groupes & Grandes sociétés.

Description du poste

* Welcoming clients in store in compliance spirit of service
* Advises customers, offers looks and additional products to give the client look
* Development of customer loyalty and customer file.
* Sales assistant should as well develop their own personal file.
* Follow-up on clients, ensure CRM emails are sent after a visit
* Monitoring of personal KPI's as well as those of the store
* Direct reporting to the store manager and to the assistant store manager
* Respects the application of retail processes in the store
* Ensures customer service in-store service standards to guarantee the best service
* Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...
* Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
* Actively participates in the store's VM implementations and rotations.
* Cashing and management of cashier tools

Profil recherché

* Experience in luxury sales and/or designer clothing and familiar with sales techniques.
* Curious and willing to dedicate yourself to a new project.
* Smiling, dynamic, involved, and excellent interpersonal skills.
* Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
* Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
* English is mandatory.
* Contract: Permanent Contract and full-time