Billing Systems & Process Analyst

Descrizione del lavoro:

Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Your role is divided into 2 major responsibilities: business analysis/ requirement engineering & expert operations

Business Analysis:
* Analyse current billing, transaction management, and pricing processes across EMEA to identify gaps, inefficiencies, and improvement opportunities
* Translate business requirements into clear functional specifications for the new platform
* Map AS-IS and design TO-BE processes aligned with the transformation roadmap
* Facilitate workshops with business stakeholders, product teams, and the software provider to clarify needs and validate proposed solutions
* Support configuration and testing of the new system (functional testing, UAT preparation, defect analysis, regression cycles)

Expert Operation:
* Act as operational support for invoicing and transaction validation before and after xsystem go-live
* Monitor data quality and perform reconciliations between legacy and new systems during migration waves
* Participate in issue resolution: triage incidents, coordinate with IT/product teams, and validate fixes
* Contribute to harmonizing operational practices at EMEA level and enforcing standardized processes
* Support change management activities (training, communication, onboarding of local teams)

Your profile:
* Experience in business analysis, operations, pricing, invoicing, or financial systems in a high-volume environment of more than 100.000 invoices per month in the sector of telecommunication, energy, tolling or finance
* Exposure to transformation projects, system migrations, or large-scale process harmonization (preferably in an EMEA context)
* A high technical affinity and strong analytical skills are essential; experience in e-invoicing is an advantage
* Strong communication skills to engage with both business and technical stakeholders, from different geographies and management levels
* Proactive, detail-oriented, and curious, with the ability to communicate clearly and simplify complex ideas for easy understanding
* Fluency in English is required; German, French, or other European languages are a strong advantage

Apply now and Vibe with Us