HR Talent & Learning Intern (LATAM) - Brazil

Descrizione del lavoro:

Join JPMorganChase's HR Talent & Learning team to help deliver high-impact development programs across the region. This internship is ideal for a proactive, detail-oriented student who wants hands-on experience in program coordination, data/KPI reporting, facilitator enablement, and support regional stakeholder management.
Responsibilities:
* Support Program coordination and delivery
* Support planning and execution of regional L&D calendars, logistics, registrations, materials, and follow-ups across Brazil, Chile, and Argentina.
* Help deploy core Talent Development programs on time and in line with regional standards, adapting to local needs.
* Assist with ad-hoc workshops and enablement sessions under guidance from Talent/L&D leads.
* Facilitator and vendor enablement
* Assist with coordinating Train-the-Trainer sessions, maintain facilitator rosters, schedule dry-runs, and track readiness.
* Support vendor coordination (scheduling, basic SOW inputs, QA checklists, invoice tracking) with HR and Procurement.
* Data, KPIs, and insights
* Help collect and maintain attendance, completion, and feedback data; Assist with updating KPI trackers/dashboards (e.g., on-time launch, NPS, completion rates).
* Support preparing concise summary reports and recommendations for continuous improvement.
* Toolkits, communications, and knowledge management
* Help co-create and localize communications, learner guides, and facilitator runbooks.
* Support the maintenance of shared repositories with clear naming/versioning for easy access and reuse.
* Stakeholder support and collaboration
* Partner with HR Business Partners and business stakeholders to align schedules and remove blockers.
* Support capture country feedback and contribute to regional collaboration forums.
* Skills-based organization support (exposure)
* Assist with mapping programs to priority skills, updating learning paths, and coordinating skill assessment logistics.
Required qualifications, capabilities, and skills:
* Currently enrolled in a bachelor's program in Business Administration, Engineering, or Data-related fields.
* Expected graduation July 2028 or later.
* Strong organization and execution skills; ability to manage multiple priorities across markets.
* Excellent communication and coordination skills.
* Advanced proficiency in Excel, AI tools (Experience with generative AI prompts/workflows for content creation or analysis), spreadsheets, and presentation software; ability to build dashboards and reports.
* Advanced English; Spanish is a differentiator.
* Availability to work 6 hours per day (30 hours/week) in one of the following shifts: 9:00-16:00 or 10:00-17:00 (including a 1-hour lunch break).
* On-site presence required, 5 days per week, at our São Paulo office (Itaim Bibi), located at Av. Brigadeiro Faria Lima, 3729