Internship within the Retail Training team

Descrizione del lavoro:

The WW Retail Training team at FENDI is dedicated to empowering our sales professionals with unparalleled expertise in our collections and advanced sales techniques. We leverage cutting-edge digital tools, primarily our Learning Management System (LMS), to deliver and track comprehensive eLearning experiences.
We are seeking a highly motivated and innovative Retail Training Intern to join our dynamic team. This internship offers a unique opportunity to contribute to the evolution of our digital learning ecosystem, exploring and defining novel workflows that integrate Artificial Intelligence (AI) to enhance both content innovation and process efficiency. The intern will gain exposure to a broad spectrum of retail training topics, from intricate product knowledge to critical environmental awareness.
This role is ideal for a proactive individual with a passion for digital learning, AI, and luxury retail, eager to develop practical skills within a renowned international luxury Maison.
Strong interest in Artificial Intelligence, digital learning, and luxury retail. Proficiency in defining the core components of a hybrid learning experience, strategically designed by human intelligence and enhanced by Artificial Intelligence. Ability to design digital content adaptable to diverse formats, media, and user needs within a luxury context. Enhanced ability to collaborate effectively within an international corporate environment, interacting with numerous teams across headquarters and worldwide subsidiaries. Currently pursuing or recently completed a Bachelor's or Master's degree in a relevant field (e.g., Learning Technologies, Digital Education, Communication, Marketing, Computer Science). Familiarity with Learning Management Systems (LMS) and eLearning authoring tools (e.g., Articulate Rise) is a plus. Excellent analytical, organizational, and problem-solving skills, with a proactive attitude and strong attention to detail. Proficiency in communication and interpersonal skills, with the ability to collaborate effectively in an international team. Fluency in Italian and English is essential; knowledge of other languages is a plus. Proficiency in Microsoft Office Suite (PowerPoint, Excel)