Internship - Corporate Electronic Banking Implementation

Descrizione del lavoro:

Duration: 6 to 12 months
Schedule: Full-time
Languages: French is required; English (minimum B1 level) and any additional language are strong assets

Who We're Looking For

Are you currently studying Economics, Management, Finance, or IT, and have a genuine interest in banking and finance? Do you enjoy working with digital tools and want to be part of a team that supports clients in their digital banking journey?
We're offering a hands-on internship where you'll assist with the implementation and daily operations of our corporate e-banking application-a key solution for our business clients.

What You'll Be Involved In

Support the Implementation of e-Banking Solutions
* Assist in setting up and adapting e-banking systems for corporate clients
* Help manage user access and configuration updates for existing contracts

Contribute to Technical and Administrative Operations
* Support the day-to-day management of e-banking platforms
* Help ensure smooth and accurate processing of payment flows through MultiLine

Client Interaction & Helpdesk Support
* Be in direct contact with clients by phone or email (approximately 60% in French, 40% in English)
* Assist clients with updates to their existing setup, such as adding users or adjusting access
* Reach out to clients to guide them through migrations to new tools or to provide support in case of issues (e.g. payment errors)
* Maintain a professional and service-oriented approach in all client interactions

Why Join Us?

* Gain real-world experience in corporate banking and digital implementation
* Work alongside experienced professionals who are happy to guide and support you
* Be part of a collaborative and dynamic environment where your ideas are welcome