Intern - IT Service Delivery

Descrizione del lavoro:

Your Tasks

Join the IT Service Delivery team and gain practical experience in a dynamic, international IT environment. In this role, you will support operational activities and projects related to IT asset management and equipment lifecycle processes. Most of the responsibilities are performed on-site and involve close cooperation with end users and hands-on support related to IT equipment and daily operations.

* Supporting projects related to computer equipment replacement across the organization
* Assisting with IT asset inventory activities and updating data in asset management systems
* Preparing devices for handover to end users and collecting equipment after the end of their lifecycle
* Supporting the IT asset decommissioning process, including preparing devices for resale or disposal
* Providing day-to-day on-site support to employees in the area of hardware and IT equipment
* Cooperating closely with the IT team and business users on operational activities
* Assisting with ongoing tasks carried out by the IT Service Delivery team

Your Profile

* Student or graduate in IT, technology-related, or similar fields
* Interest in the IT area and motivation to develop professionally in this field
* Very good knowledge of Windows environment and Microsoft 365
* Very good knowledge of Microsoft Excel and strong analytical thinking skills
* Basic understanding of IT infrastructure and computer hardware support
* Accuracy, responsibility, and good work organization
* Strong communication skills and the ability to work effectively in a team
* Communicative level of English enabling day-to-day collaboration