2026 Intern - Customer Value Strategy

Descrizione del lavoro:

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The Customer Value Practice at Adobe partners with senior leaders at Adobe's top customers to unlock measurable business value through customer experience transformation. Our team leverages, value realization frameworks, data analysis and digital innovation to deliver actionable recommendations. We use industry-leading tools for analytics, experience design, and visual storytelling to communicate insights and drive impact.

What You'll Do

As a Customer Value Strategy Intern, you will:

* Participate in client-facing engagements focused on maximizing customer value and experience.

* Analyze customer journeys using tools such as Adobe Experience Cloud, Miro, Qualtrics, and other UX/CX platforms.

* Support the development of visual storytelling assets (Keynote, PowerPoint, Adobe Creative Cloud) to communicate insights and recommendations.

* Collaborate cross-functionally with sales, marketing, product, and technical experts to deliver solutions aligned with customer goals.

* Facilitate workshops and ideation sessions to co-create North Star experiences and value realization strategies.

* Contribute to thought leadership by authoring assets and sharing best practices in customer value and experience optimization.

* Engage with Center of Excellence teams to leverage core tools and capabilities that fuel Customer Value Practice engagements.

What You Need to Succeed

* Currently enrolled full time and pursuing a Bachelor's degree, graduating between December 2026 and June 2027.

* Ability to participate in a full-time internship between May - September 2026.

* Interest in business strategy, customer experience, analytics, or experience design through coursework, extracurricular activities, or work/internship experience.

* Experience with UX/CX software (e.g., Adobe Experience Cloud, Qualtrics, Miro) and visual storytelling tools (Keynote, PowerPoint, Adobe Creative Cloud).

* Exceptional analytical and quantitative problem-solving skills, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations.

* Strong interpersonal skills with the ability to work effectively with people at all levels.

* Ability to communicate complex ideas both verbally and in writing, including through visual storytelling.

* Passion for new knowledge and ability to absorb concepts quickly.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $25.00 -- $30.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

State-Specific Notices:

California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:
Application Window NoticeJan 29 2026 12:00 AM

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015