Summer Internship - Quality Assurance Specialist

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Job Title: Summer Internship - Quality Assurance Specialist

Job Location: Indianapolis, Indiana

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting Summer Internship opportunity for a Quality Assurance Specialist! You will be part of our Quality Assurance team.

Key Responsibilities:
* Support Quality & GXP Compliance Activities: Assist with monitoring GXP (Good Distribution Practice) compliance for Life Sciences and Healthcare shipments across U.S. operations by helping review documentation and processes.
* Assist with Quality Metrics & Reporting: Help collect, track, and analyze quality and GXP metrics/KPIs, supporting reporting efforts and identifying trends to inform continuous improvement.
* Contribute to Audits & Inspections: Support internal self-inspections and customer audits by preparing materials, organizing data, and documenting follow-up actions under guidance from the quality team.
* Document & Process Support: Assist in drafting, updating, and maintaining Standard Operating Procedures (SOPs), Work Instructions, and other quality documentation to ensure clarity and compliance.
* Cross-Functional Collaboration: Work alongside operations, quality, safety, and regulatory teams to support quality initiatives, meetings, and projects related to Life Sciences and Healthcare logistics.
* Learn Regulatory & Industry Best Practices: Gain exposure to GXP regulations, quality standards, and industry best practices, helping the team stay informed of updates and supporting implementation where needed.

Skills / Requirements:
* Exceptional customer service skills
* Detail oriented and strong follow-up skills
* Proficient with Microsoft office (Word, Excel, Outlook)
* Ability to multi-task and work in a fast paced environment

Pay Range: $19.39 - $25.85/hr. (Based on Experience)

Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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