Too many people I know have been fucked over by advisors giving them the wrong information or by the school suddenly changing what they say (what courses will be offered and when, etc). Especially in the business program, administration and advisors have no idea what they are doing and can't keep up with the requirements for students pursing their CPA designation (despite promoting this path). I've personally received the wrong advice about a course, resulting in having to take it during another semester through another institution (which is expensive and inconvenient). The Bcom program also has a lot of extra bullshit requirements that they claim help students, but are really getting in the way of academics. I've had experiences where we are told that an extra activity will be for grades, and then all of a sudden it no longer counts towards our degree. This especially sucks for students who put the time and effort into completing what the school SAYS will be for grades, and tries to balance it with their other commitments. As a result, students who don't try to balance all of the "required" activities end up better off. I believe that some of the profs and staff actually care about what they are doing, they are just working within a shitty system.
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