Sales Associate shop in shop Gaia 40h Womenswear (f/m/x)

Beschreibung:

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

We are looking for a Sales Associate to join our team at the HUGO BOSS Woman Store Lisboa, located at Avenida da Liberdade 141, 1250-140 Lisbon, Portugal.

Position Details
* Full-time position: 40 hours per week.
* Permanent contract.
* Based in Lisbon, Portugal.
Profile
* Previous experience in retail, preferably within the premium or luxury fashion sector.
* Native Portuguese speaker.
* Experience working with El Corte Inglés (ECI) will be highly valued.
* Good level of English (B2-C1) is considered a strong advantage.
* Strong customer service orientation and passion for delivering exceptional shopping experiences.
* Excellent communication and interpersonal skills.
* Commercial mindset with the ability to identify sales opportunities and build long-term customer relationships.
* Proactive, team-oriented, and adaptable to a dynamic retail environment.

Join HUGO BOSS and become part of a global premium fashion brand offering exciting career opportunities in an international and inspiring environment.

What you can expect:

As a Sales Associate, you will play a key role in delivering an exceptional customer experience while contributing to the commercial success of the store.
* Provide outstanding customer service, consistently exceeding customer expectations at every opportunity.
* Maximize every sales opportunity to achieve both individual and store sales targets, as well as key performance indicators (KPIs).
* Identify customer needs and confidently answer all product-related questions, including pricing, product features, benefits, availability, and usage of HUGO BOSS products.
* Ensure that all customer orders and alteration requests are handled efficiently, accurately, and within the agreed timelines.
* Utilize in-depth product knowledge to effectively recommend products, attract customer interest, and maximize sales opportunities through personalized service.
* Build and maintain strong relationships with customers, fostering loyalty and creating memorable brand experiences.
* Support the visual presentation and overall appearance of the store, ensuring that HUGO BOSS standards are consistently maintained.
* Stay up to date with seasonal collections, product launches, and brand initiatives to deliver expert advice and an elevated shopping experience.
* Collaborate closely with colleagues to achieve store objectives and contribute to a positive and dynamic team environment.

Your profile:

* Demonstrated experience in retail sales within a premium or luxury brand environment.
* Native Portuguese speaker with excellent communication and interpersonal skills.
* Experience working in El Corte Inglés (ECI) will be highly valued.
* Fluent in English (spoken and written).
* Strong customer service orientation with a passion for delivering exceptional shopping experiences.
* Ability and willingness to adapt to new challenges and a fast-paced retail environment.
* Consistently maintains a professional image and represents the brand to the highest standards.
* Proven ability to effectively manage multiple tasks, competing priorities, and changing business demands.
* Strong organizational skills and attention to detail.
* Maintains professionalism, composure, and a positive attitude under all circumstances.
* Commercial mindset with the ability to identify opportunities, build customer relationships, and contribute to the achievement of sales targets and KPIs.
* Team player with a proactive attitude and a strong commitment to excellence.

Your benefits:

HUGO BOSS offers its employees exceptional working conditions within an international environment. If you are interested in the fashion industry and are inspired by challenges that fuel your ambition, we would love to hear from you.
* Competitive salary package.
* Individual sales commission scheme for the Women's collection.
* Private health insurance (Victoria) after one year of service.
* Access to HUGO BOSS University, our internal learning and development platform.
* Employee discount on HUGO BOSS products.
* Excellent opportunities for professional growth and career development within an international premium fashion brand.
* Dynamic, inspiring, and multicultural working environment.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation