CO On-Road Svc Lead - 6 months contract, Central Operations

Beschreibung:

*This is a temporary role for 6 months*

EUCO On-Road Services is looking for a Lead to support in ongoing and upcoming projects. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create process solutions.

The successful candidate should be able to communicate efficiently with different stakeholders, since it will require a proactive written and verbal communication with other departments and external stakeholders.

The position offers fixed work schedules (morning, afternoon, night or central shift), with rotating rest days throughout the week.

Key job responsibilities
- Be an active player on daily escalations
- Support different CO processes (metrics deep dive and projects)
- Identify root causes of deviation, via cause and effect analysis
- Drive process improvements and develop team members' ability to keep pace with our rapid growth, while motivating others
- Review and analyze deviations data, followed by development of corresponding action plans to reduce future deviations
- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any processes that are impacting the quality performance
- Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements

A day in the life
This position is office-based. This role is a Fixed Term Contract for 6 months

Ihr Profil:

- Knowledge of advanced English at CEFR level B2/C1
- Relevant experience in an analytical tasks or projects, working with data
- Relevant experience working with the MS Office suite (Word, Excel, Outlook)
- Experience with automation and any version control tools, or experience in software development and experience in managing and troublshooting network
- Experience in SQL or programming
- Experience in program management, logistics, operations, supply chain, transportation, or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner