IT Co-op (12-Month Paid Internship - Recent Graduate)

Beschreibung:

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.

We have successfully delivered large infrastructure projects across Canada since 2001. Our leadership and expertise span the entire value chain from research and development through construction, operation and maintenance of projects. Currently involved in some of Canada's largest infrastructure projects, ACCIONA delivers solutions that contribute to the economic and social progress of the communities in which it operates. www.acciona.ca
This 12-month paid internship is designed for a recent graduate seeking to build foundational IT experience within a dynamic, fast-paced organization.

As an IT Co op, your workday balances hands-on operational support with structured project involvement, providing exposure to both day-to-day IT services and formal IT project delivery. Your time will be dedicated to IT operations along with project and continuous improvement initiatives, and reports to ACCIONA's IT Manager for North America directly.

This is an opportunity to work with an international company that combines operational IT support with structured project management exposure, allowing you to develop technical, organizational, and project delivery skills while contributing to both day-to-day IT services and longer-term strategic initiatives with increasing responsibility over time.

Job Description
Operations
* Review and manage IT requests and incident tickets in ServiceNow.
* Support end users by fulfilling service requests, troubleshooting incidents, documenting resolutions, and ensuring tickets are prioritized and escalated appropriately.
* Assist with IT procurement activities, including coordinating the purchase of IT equipment and services, tracking orders, working with vendors, and maintaining accurate IT asset and inventory records. This operational work builds a strong foundation in enterprise IT service management, customer support, and operational processes.
* Act as a Project Administrator within Jira DevOps, supporting IT project teams by maintaining project boards, updating tasks and timelines, tracking deliverables, and preparing basic status updates.
* Actively participate in IT project management activities and gain practical experience in end-to-end IT project delivery.

Project & Application Development
* As part of the project work, you will be exposed to core project management methodologies, including both Agile and Waterfall approaches.
* Support Agile ceremonies such as sprint planning, backlog grooming, and retrospectives, while also assisting with documentation, milestones, and reporting in Waterfall-style projects. This hands-on involvement helps you understand how different project management methodologies are applied in real-world IT environments and how teams adapt their approach based on project needs.
* Participate in office workflow automation initiatives, collaborating with IT and business stakeholders to identify opportunities for process improvement.
* Contribute to automation efforts using AI and emerging AGI-based tools by assisting with research, testing, documentation, and implementation of automation solutions that improve efficiency and user experience.

Required Skills and Competencies
What We're Looking For
* Recent graduate (Bachelor's degree or diploma) in Computer Science or a related field.
* Previous IT internship, co-op or work experience is an asset.
* Strong interest in IT support, Project & Application Development, and project management
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Ability to manage multiple priorities in a fast-paced environment.
* High level of discretion and professionalism when handling confidential information.
* Eagerness to learn and grow into increasing levels of responsibility over the course of the internship.

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This role offers an annual base salary of $55,600 CAD, with compensation determined based on experience, qualifications, and internal equity.

ACCIONA is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that our differences strengthen us and that we should reflect the communities we serve in our workforce.

We are also committed to creating an accessible and barrier-free recruitment process and workplace. We welcome applications from all qualified individuals, including those with disabilities, and we will provide accommodations throughout the hiring process upon request.

If you require a disability-related accommodation at any stage in the recruitment or selection process, please contact Jeremy Lawson jlawson@acciona.com. We will work with you to meet your needs.

ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in Canada, as well as the Top Employers North America 2022, 2023, 2024 & 2025 seal, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition