Claims Dispute Intern

Beschreibung:

Job Description

► Collaborate closely with the Sales and Logistics teams to ensure smooth coordination and efficient handling of operational tasks.
► Issue short shipment and warranty credits, and manage documentation for product returns.
► Capture and document standard customer complaints; investigate and resolve disputes.
► Prepare reports on dispute processes and success rates, including metrics such as the number of disputes filed and financial recovery achieved.
► Support the Logistics Dispute Analyst with standard customer requests

Ihr Profil:

Qualifications

► Background in business, logistics, or related field (student or recent graduate).
► Analytical mindset with interest in reporting and data interpretation.
► Strong attention to detail and organizational skills.
► Good communication and problem-solving abilities.
► Proficiency in MS Office (Excel, Word, PowerPoint).
► Ability to work collaboratively in a team environment.
► Knowledge of SAP is a strong advantage