Apprentice-IT

Job Description:

What you'll do:

Primary function
This role offers exposure to a wide range of responsibilities, including hands-on experience with enterprise-grade platforms, mentorship from experienced professionals, and opportunities to contribute to impactful projects
Job Responsibilities
* Support Control-M self-service tasks like reviewing workspace and building workloads/jobs in the Control-M environment as per requirement.
* Troubleshooting issues, incident response
* Work on small projects to create, modify workload.
* Provide weekly and weekend support for planned unplanned activities.
* Assist senior members on continuous improvement initiatives
* User management and access provisioning
* Support Audit requirements and any monthly/quarterly and year-end activities

Qualifications:

* Bachelor's degree in computer science, Information Technology, or a related field.
* 0 to 2 years IT experience
* Exposure to IT support concepts.
* Experience with ticketing systems like Jira or ServiceNow.

Skills:

Technical skills
* Awareness of IT infra support L2/L3, especially workload Automation/job scheduling, platform support etc.
* Unix shell and SQL Knowledge (basic to intermediate)
* Exposure to cloud - Azure, AWS
* Python - familiarity with scripting and automation tasks
Soft Skills:
* Strong problem-solving and analytical thinking.
* Good communication and interpersonal skills.
* Eagerness to learn and grow in a fast-paced environment.
* Ability to work collaboratively in a team setting