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Apprentice Knowledge Management and Communication - DMI

Firmenich
Spain  Barcelona, Spain
Apprenticeship, Management, English
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Job Description:

Apprentice Knowledge Management and Communication - DMI
Location: Barcelona, Spain

Mission & Objectives:
* Complete and enhance the existing Wiki for the DMI team, focusing on improving its structure, navigability, and overall efficiency as a knowledge management and communication tool.
* Support the organization and documentation of training activities, including the preparation and updating of training materials.
* Assist in the management and improvement of the internal online training platform (Academy).
* Collaborate with HR and the team to organize and coordinate training sessions, ensuring smooth execution and communication.
* Support the creation and distribution of the monthly newsletter, as well as other internal communications such as success stories and team updates.

Your key responsabilities:
* Analyze and improve the current Wiki structure, organization, and content for better usability and engagement.
* Gather feedback from users to identify areas for improvement and implement best practices in knowledge management.
* Create, update, and maintain training materials and documentation for internal training programs.
* Support the administration and enhancement of the internal online training platform (Academy), including uploading materials, tracking participation, and ensuring content accuracy.
* Develop user guides, tutorials, or training resources to facilitate the adoption and effective use of both the Wiki and the Academy platform.
* Coordinate with HR and internal teams to schedule, organize, and communicate about training sessions.
* Track and report on Wiki and Academy usage, proposing actions to increase engagement and effectiveness.
* Contribute to the drafting, editing, and distribution of the monthly newsletter and other internal communications (e.g., success stories, project highlights, team achievements).
* Collaborate with various departments (Controlling, Production, Development, Industrial Quality, IT) to ensure training, knowledge management, and communication tools meet their needs

You bring:
* Current undergraduate (Grado), Master's student, or recent graduate in Communication, Documentation, Library Science, Information Management, or a related field.
* Previous experience in an industrial and/or English-speaking environment is a plus.
* Proficient with Microsoft Office and SharePoint; experience with online training platforms and communication tools is an asset.
* Strong written and verbal communication skills in English (Spanish is an asset; French is not mandatory but is a plus).
* Good organizational skills, attention to detail, and ability to work autonomously.
* Analytical mindset, proactive approach to problem-solving, and the ability to manage multiple tasks.
* Team player with strong interpersonal skills

Source: Company website
Posted on: 19 Mar 2026  (verified 12 Apr 2026)
Type of offer: Apprenticeship
Industry: Luxury Goods
Languages: English
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