Internship - Customer Service (Bangalore)

Job Description:

Job Description

We are looking for freshers for a period of min. 6 Months, on paid Internship
Below are the key role and responsibilities of the Intern

* Maintain Customer focus at all times and respond to customers' enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk.
* Work within agreed service levels, striving to exceed customer expectations.
* Take ownership of queries and proactively follow through to resolution.
* Handling Complaints/escalations.
* Meeting client requirements on time and effectively thereby winning their goodwill.
* Sensitization of the client requirements and accordingly prioritizing the activities.
* Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate

Candidate Requirements:

Qualifications

* Open for all Graduates from any field
* Excellent communication skills
* Good knowledge of MS Excel.
Only GRADUATES