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Intern- Business Process Optimization

DHL Group
Malaysia  Petaling Jaya, Malaysia
Internship, Finance/Accounting, English
23
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4
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Job Description:

JOB PURPOSE

Supporting on global projects on tool quality management in the center on day-to-day basis while providing initiatives on value added solutions to the service line.

KEY AREAS OF RESPONSIBILITY
*Assist in analyzing productivity and efficiency metrics to evaluate the impact of recent changes or enhancements.
*Support the development and maintenance of dashboards and reports to monitor key performance indicators (KPIs).
*Perform data extraction, cleaning, and analysis using Excel, Power BI, or other tools to support decision-making.
*Collaborate with finance teams to gather feedback and validate data accuracy.
*Provide system support, including issue logging, user testing, and documentation of enhancements or fixes.
*Maintain and update operational documentation, such as process guides, SOPs, and change logs.
*Participate in continuous improvement initiatives, including automation and digitalization efforts.
*Support administrative tasks such as meeting coordination, action tracking, and reporting.

QUALIFICATIONS
*Open to Finance / Accounting / Business Administration university degree students seeking an internship placement for 6 months:
*Good communication skills in English (verbal and written). But also, Mandarin, Cantonese, Thai, Vietnamese, Korean, French or any other language is an advantage.
*Proof of Internship Placement from your University.
*Excellent knowledge of MS Excel, Word and Powerpoint.
*Advantage of gaining on the job training with real operational experience.
*Career progression opportunities

Source: Company website
Posted on: 11 May 2026
Type of offer: Internship
Job duration: 6 months
Languages: English
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