Profesionista en Desarrollo - PM (Recién egresado)

Job Description:

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Job summary:
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Intern (Customer Service Representative)
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer Service Representative located in Flex Aguascalientes. .

What a typical day looks like:
* Appropriately utilize system applications and resources to accurately and effectively in providing comprehensive and high-quality services for all customer needs
* Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers
* Interpret customer needs, recognize symptoms, causes and solutions.
* Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension
* In charge of tracking relevant metrics and drive action items based on results KPIs.
* Coordinate Orderboard, RMA, CMA, AR, OTD, Sales and Export Process.
* SOX controls knowledge validation prices, incoterms, terms of payment and agreements.
* Business and Operations Knowledge EDI, CTO, BTO, BTF, Bilateral and Triangular Invoicing Process.
* Create CMF, MRF and PQR.
The experience we're looking to add to our team:
* 80% English, advance Excell preferred, resiliency preferred, basic finance preferred, basic lean preferred.

What you'll receive for the great work you provide:
* Competitive Salary.
* Life & Medical insurance.
* Christmas Bonus.
* Food Coupons.
* Saving Fund.

Job Category
Intern

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first)