Client Delivery Specialist

Job Description:

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability. Our mission is to be the digital partner for sustainability and energy efficiency: https://www.youtube.com/watch?v=VbldHPFltQQ

Great people make Schneider Electric a great company - and now we are looking for an Client Delivery Specialist to join our Budapest-based team.

Please note, this is an Entry-level role.

Your mission:

As a key member of the Service Experience Team, you will own and coordinate risk management-related operational activities, ensuring accurate, timely, and controlled delivery of contracted services to our clients. You will play a critical role in maintaining data integrity, overseeing reporting processes, and supporting seamless execution across the full risk management lifecycle.

What you will do:

* Coordinate and manage risk management-related processes, including volume updates, hedge tracking, and international hedge reporting
* Ensure client positions are accurately maintained and aligned with market activities and contractual frameworks
* Maintain and validate forecast volumes in cooperation with clients and internal stakeholders
* Identify, investigate, and resolve discrepancies in data, methodologies, or reporting outputs
* Administer and control trade confirmations, ensuring all executed transactions are properly reported and traceable
* Collaborate closely with trading desks, counterparties, and internal teams to ensure auditability of trades
* Oversee international hedge reporting processes, ensuring accuracy, compliance, and timely delivery
* Act as a key coordination point for resolving operational issues, managing data flows, and ensuring data integrity
* Support onboarding activities, including setting up robust risk management reporting structures
* Monitor and continuously improve processes to ensure operational excellence and strong control environment
* Proactively identify risks or process breakdowns and escalate issues while driving resolution
* Work closely with internal teams (trading, forecasting, reporting) to ensure seamless end-to-end service delivery
* Maintain a client-focused approach while primarily ensuring operational accuracy and service quality

What we need from you:

* Bachelor's or Master's degree or equivalent experience in customer service or client management
* Fluency in English is a must
* Strong proficiency in Microsoft Office Suite (especially Excel)
* Customer-centric mindset with a strong focus on service quality
* Excellent prioritization and organizational skills
* Strong analytical and data-driven thinking, with the ability to interpret and validate complex datasets
* Proactive, self-driven personality with the ability to take initiative and ownership
* Strong sense of responsibility and accountability for deliverables
* Ability to collaborate effectively with internal stakeholders in an international environment
* Adaptability and willingness to learn in a fast-paced, changing environment
* Attention to detail and strong quality focus
What we offer:
* Life, Accident and Health insurance packages (Medicover White Spring)
* Cafeteria allowance
* Home Office and Utility allowances
* Yearly bonus
* Global Family Leave
* Flexible and hybrid working model
* WESOP (World Employee Share Ownership Plan) to become a shareholder in the company
* Engagement groups within the company: get a sneak peek to our company life at https://download.schneider-electric.com/files?p_Doc_Ref=Engagement_groups_HU
* Working at the Worlds' Most Sustainable Company in 2024 (according to TIME)
* International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
* Real future career building opportunities locally & globally
* Working directly with international customers, suppliers
* ...and more!

See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY

You know about us, so let us learn about you! Apply today!
Please submit an English CV.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and pension saving matching contribution.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability. Our mission is to be the digital partner for sustainability and energy efficiency: https://www.youtube.com/watch?v=VbldHPFltQQ

Great people make Schneider Electric a great company - and now we are looking for an Client Delivery Specialist to join our Budapest-based team.

Please note, this is an Entry-level role.

Your mission:

As a key member of the Service Experience Team, you will own and coordinate risk management-related operational activities, ensuring accurate, timely, and controlled delivery of contracted services to our clients. You will play a critical role in maintaining data integrity, overseeing reporting processes, and supporting seamless execution across the full risk management lifecycle.

What you will do:

* Coordinate and manage risk management-related processes, including volume updates, hedge tracking, and international hedge reporting
* Ensure client positions are accurately maintained and aligned with market activities and contractual frameworks
* Maintain and validate forecast volumes in cooperation with clients and internal stakeholders
* Identify, investigate, and resolve discrepancies in data, methodologies, or reporting outputs
* Administer and control trade confirmations, ensuring all executed transactions are properly reported and traceable
* Collaborate closely with trading desks, counterparties, and internal teams to ensure auditability of trades
* Oversee international hedge reporting processes, ensuring accuracy, compliance, and timely delivery
* Act as a key coordination point for resolving operational issues, managing data flows, and ensuring data integrity
* Support onboarding activities, including setting up robust risk management reporting structures
* Monitor and continuously improve processes to ensure operational excellence and strong control environment
* Proactively identify risks or process breakdowns and escalate issues while driving resolution
* Work closely with internal teams (trading, forecasting, reporting) to ensure seamless end-to-end service delivery
* Maintain a client-focused approach while primarily ensuring operational accuracy and service quality

Candidate Requirements:

What we need from you:

* Bachelor's or Master's degree or equivalent experience in customer service or client management
* Fluency in English is a must
* Strong proficiency in Microsoft Office Suite (especially Excel)
* Customer-centric mindset with a strong focus on service quality
* Excellent prioritization and organizational skills
* Strong analytical and data-driven thinking, with the ability to interpret and validate complex datasets
* Proactive, self-driven personality with the ability to take initiative and ownership
* Strong sense of responsibility and accountability for deliverables
* Ability to collaborate effectively with internal stakeholders in an international environment
* Adaptability and willingness to learn in a fast-paced, changing environment
* Attention to detail and strong quality focus
What we offer:
* Life, Accident and Health insurance packages (Medicover White Spring)
* Cafeteria allowance
* Home Office and Utility allowances
* Yearly bonus
* Global Family Leave
* Flexible and hybrid working model
* WESOP (World Employee Share Ownership Plan) to become a shareholder in the company
* Engagement groups within the company: get a sneak peek to our company life at https://download.schneider-electric.com/files?p_Doc_Ref=Engagement_groups_HU
* Working at the Worlds' Most Sustainable Company in 2024 (according to TIME)
* International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
* Real future career building opportunities locally & globally
* Working directly with international customers, suppliers
* ...and more!

See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY

You know about us, so let us learn about you! Apply today!
Please submit an English CV