Engine Field Service Technician

Job Description:

We are looking for a talented Engine Field Service Technician to join our team specializing in Service for our Service Sales in Dublin, Ireland.
This is a permanent contract, working onsite
* Monday - Thursday 8:30am to 5pm and Friday 8:30am to 2:30pm
In this role, you will make an impact in the following ways:
* Ensure Equipment Reliability: By performing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently.
* Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment.
* Problem Resolution: Escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime.
* Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency.
* Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance.
* Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively.
* Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment.
* Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services.

Education/Experience:
* Apprentice Trained Engine Technician with a vocational diploma from a relevant technical institution (preferred).
* Mechanical/electrical experience.
* Customer service experience.
* Locally valid driving permit.
* HGV/Bus license would be preferred but not essential

Candidate Requirements:

To be successful in this role you will need the following:
* Ensure your personal tool kit meets minimum standards and maintain company-supplied tools.
* Adhere to all health, safety, and environmental regulations.
* Be flexible with work locations and schedules, including a 24/7 call-out rota.
* City & Guilds or equivalent in HGV, Plant & Machinery, or Mechanical Engineering preferred but not essential