LM010: Ramp Agent

Job Description:

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:
Under general supervision completed the following activities:
* Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
* Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.
* Completes all related paperwork and manifests in an accurate and timely manner.
* Computes proper weight and balance of aircraft before take-off.
* Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection.
* Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage.
* Coordinates any flight delays, overflows, cancellations, and re-routes.
* Coordinates aircraft servicing with local contractors.
* Completes and maintains updated records of all related paperwork.
* Leads and provides technical support to cargo handling employees.
* Ensures that all related FedEx policies, rules, procedures, and norms are followed.
* Provides marshaling for arriving/departing flights and operates ground equipment.
* Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.
* Conform to airport regulations, transportation security administration, requirements established by local airport.
* Ensures that hazardous materials are labeled, loaded, and well documented before departure.
* Sorts and properly scans all inbound and outbound IP.
* Ensure that AOD, TSA, AFAC, AROM guidelines are applied.
* Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files.
* May be required to perform other duties as assigned

Minimum Requirements:
Minimum Education:
* High School degree/Equivalent.
* Proficiency in English (600 TOEIC points).

Minimum Experience:
* One (1) year experience in an airport ramp procedures and aircraft ground support preferred.

Minimum Required Skills:
* Knowledgeable of company services and products preferred.
* Ability to lift 75 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment.
* Successful completion of approved Company Ramp Agent Training Course.
* Excellent written and verbal communications skills
* Valid driver's license and Operations Officer License
* Accuracy & Attention to Detail.
* Microsoft Office & PC Skills
* Planning & Organizing Skills
* Interpersonal Skills
* Problem Solving Skills

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:
* 2020 Fortune's World Most Admired Companies (14th)
* 2019 Fortune's Best Places to Work (15th)
* 2019 Forbes's One of the "Best Employers for Diversity"
* 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
* 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for