Waiter/Waitress 40h Bar Sofia

Job Description:

At Grand Hyatt Barcelona, one of the city's newest and most prestigious luxury landmarks, we are looking for an enthusiastic, service-oriented, and customer-focused Waiter / Waitress to join our Sofia Bar team. In this role, you will be at the heart of the guest experience, delivering attentive and professional food and beverage service while creating a welcoming and vibrant atmosphere. If you are passionate about hospitality, enjoy working in a fast-paced bar environment, and take pride in exceeding guest expectations, this is a fantastic opportunity to grow your career within a world-class luxury brand.

Key Responsibilities

The Waiter / Waitress is responsible for delivering exceptional service to guests and supporting the daily operations of Sofia Bar. Responsibilities include, but are not limited to:
* Welcoming guests with a smile, creating a warm and professional first impression
* Providing attentive, friendly, and personalized service, making guests feel valued at all times
* Taking food and beverage orders accurately, accommodating special requests, and offering informed recommendations
* Serving food and beverages in accordance with service standards and presentation guidelines
* Maintaining a clean and organized environment, including clearing, cleaning, and resetting tables promptly
* Ensuring assigned stations, tables, and side stands are well-stocked, neat, and ready for service
* Demonstrating strong menu knowledge, including daily specials and promotions, and operating the P.O.S. system efficiently
* Handling payments accurately and completing end-of-shift procedures when required
* Supporting opening, closing, and side work duties as assigned by management
* Working collaboratively with colleagues and management to ensure smooth operations and consistent service quality
* Adapting to guest needs and operational demands with a flexible and positive attitude

Candidate Requirements:

Qualifications & Requirements

* Previous experience in a similar waiter/waitress or bar service role is highly desirable
* A positive, service-oriented personality with a genuine commitment to guest satisfaction
* Strong communication skills, with the ability to listen, understand, and respond effectively to guest and team needs
* Fluency in Spanish and English is required; additional languages are a strong plus
* A team-player mindset, attentive, helpful, and respectful toward guests and colleagues
* Professional appearance and adherence to Hyatt grooming and uniform standards
* Dependable attendance and flexibility to work rotative shifts, including afternoons, evenings, and nights
* Ability to work efficiently in a fast-paced bar environment while maintaining attention to detail

Care Connects Us - Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values - Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing - guide everything we do and shape how we work with our guests and each other.
When you join Hyatt, you become part of a global family that celebrates diversity and encourages you to bring your authentic self to work every day.

What You'll Love About Us

* Special Hyatt hotel rates for you, your family, and friends from day one
* Discounts at hotel restaurants and bars
* Employee restaurant with nutritious and varied daily menus
* Free access to a wellbeing and mental health support platform
* Continuous training, professional development, and real career growth opportunities across Hyatt hotels worldwide

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work. Our team is a vibrant mosaic of cultures, backgrounds, and experiences - and your unique contribution will be valued.
Join the Grand Hyatt Barcelona - Sofia Bar team and become YOUR best version