Retail Assistant

Job Description:

About Nothing

Nothing exists to make tech feel exciting again.
We're building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something.

Founded in London in 2020, we've grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we're now sold in 40+ markets with millions of users worldwide.
The Role: 
We are looking for a part-time Retail Assistant for our flagship store in Soho. 
We're interested in hearing from creative, forward thinking customer focused individuals who want to be part of our mission. Not only will you be delivering exceptional customer service in our store, but you will be deeply passionate about technology, acting as a brand ambassador both for our product and values.
You'll have exceptional communication skills and understand how to motivate team members as well as create rapport with customers.   
 
Responsibilities:
* Providing and role modeling to the team, exceptional customer service, bringing the brand ethos to life through storytelling 
* Maintaining and giving the highest level of product knowledge and expertise to help our guests navigate the shopping experience
* Representing our brand and our core values
* Upholding the integrity and visuals of the space
* Staying on top of necessary store processes and operations i.e. efficiently operate all POS systems, stock control, stock management and loss prevention
* Stay up to date with sales and consumer trends to help achieve our sales objectives and coach the team in these
* Helping with in-store events, launches and community meets
* Opening and closing the store with key holder responsibilities, providing cover for the Assistant Manager
 
Requirements:
* 1+ years experience working in a unique retail environment, providing exceptional customer service
* Genuine passion for tech and enthusiasm for Nothing's product portfolio
* Ability to supervise and motivate team members 
* Excellent communication skills
* Alignment with our company values
 
We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcoming employer for all candidates