Manager, Meeting & Travel Services

Job Description:

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Meeting & Travel Services

Overview

The Manager, Meeting Planning plays a critical role in delivering impactful, high-touch experiences that bring Mastercard's strategy, culture, and leadership priorities to life. This role is responsible for the end-to-end planning and execution of complex, large-scale meetings and events, including global conferences of up to 3,000 attendees and highly curated C-suite programs.
This individual is a strategic partner to senior leadership, balancing creativity with operational excellence to deliver seamless, on-brand experiences. The role requires a strong ability to manage complexity, anticipate needs, and execute with precision in fast-paced, high-visibility environments.

Role

-Lead the strategy, planning, and execution of large-scale meetings, conferences, and executive programs, ensuring a best-in-class attendee experience
-Partner closely with C-suite leaders and senior stakeholders to design and deliver high-impact, confidential, and strategically aligned programs
-Manage all aspects of event delivery, including program development, logistics, production, budgeting, and on-site execution
-Lead venue sourcing, contract negotiation, and risk mitigation for complex, multi-day and multi-location events
-Drive cross-functional collaboration with internal teams (Finance, Communications, Travel, Security, Executive Administration) to ensure seamless alignment and execution
-Oversee vendor relationships, including production agencies, hotels, catering, transportation, and technology partners, ensuring high service levels and strong ROI
-Develop and manage detailed project plans, timelines, and run-of-show documents to ensure precision execution
-Manage attendee registration, communications, travel coordination, and expense tracking using platforms such as Cvent, Monday.com, and Concur
-Ensure exceptional VIP and executive experiences, with a high level of attention to detail and white-glove service
-Proactively identify risks and implement mitigation strategies for high-visibility programs
-Track, manage, and reconcile event budgets, identifying efficiencies while maintaining quality
-Evaluate event performance and incorporate insights to continuously enhance the meeting experience

All About You

-Extensive experience managing complex, high-profile meetings and events, including large-scale programs (1,000+ attendees) and executive-level engagements
-Proven ability to partner with and influence senior leadership, including C-suite stakeholders
-Strong project management skills with the ability to manage multiple priorities and deliver under tight timelines
-Strategic mindset with a focus on delivering impactful, business-aligned experiences
-Strong financial acumen, including experience managing large budgets and contract negotiations
-Proficiency with event and project management tools such as Cvent, Monday.com, and Concur
-Exceptional attention to detail and commitment to execution excellence
-Strong communication and stakeholder management skills in a matrixed organization
-Calm, solutions-oriented approach with the ability to anticipate needs and solve problems -proactively
-Willingness to travel and support on-site execution

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay RangesPurchase, New York: $125,000 - $207,000 USD