Manager, Solutions Architecture , AGS-NOLA-SA Centro América

Job Description:

Lead and grow a high-performing, diverse team of Solutions Architects helping customers across Central America accelerate their cloud journey on AWS. You will combine technical depth with people leadership - coaching architects, shaping customer strategies, and driving meaningful business outcomes across one of the most dynamic and fast-growing regions in Latin America.

What you'll do:
- Build and develop talent. Hire, onboard, and coach Solutions Architects - developing their technical skills, customer engagement capabilities, and career growth.
- Drive customer success. Partner with sales to define and execute strategies that accelerate AWS adoption across a diverse customer base, from enterprise to emerging businesses.
- Lead with technical credibility. Contribute to architecture discussions, guide complex solution designs, and represent your team's technical perspective with customers and executives.
- Scale knowledge. Foster a culture of knowledge sharing - whitepapers, best practices, and technical content that multiplies your team's impact across the region.
- Connect the dots. Act as the bridge between customers, AWS service teams, marketing, and professional services to deliver integrated solutions.

What we're looking for:
- Proven experience managing customer-facing technical teams, ideally Solutions Architects or similar roles.
- Strong technical foundation in cloud architecture and large-scale computing solutions, with hands-on experience you keep current.
- A track record of developing people - you take pride in seeing your team grow and succeed.
- Comfort operating in a diverse, multicultural environment; experience with Central America or Caribbean markets is a plus.
- Excellent communication skills across all levels - from engineers to C-suite.
- Bias for action, high ownership, and the ability to thrive in ambiguity.

Key job responsibilities
- Lead, coach, and grow a team of Solutions Architects across Central America, fostering technical excellence and customer impact.
- Partner with sales leadership to develop and execute regional go-to-market strategies that accelerate AWS adoption across enterprise, mid-market, and public sector customers.
- Drive customer engagement at the executive level, translating complex technical architectures into clear business value.
- Hire and develop diverse technical talent, building an inclusive team culture that reflects the communities we serve.
- Champion knowledge sharing across the SA community - best practices, reusable assets, and technical content that scale the team's reach.
- Represent the team's voice in cross-functional forums with service teams, marketing, and professional services.

A day in the life
No two days look the same. You might start with a 1:1 coaching session with an architect preparing for a C-suite presentation, then join a customer workshop on cloud migration strategy, and close the day reviewing a hiring loop or contributing to a regional business review. You operate at the intersection of technology, people, and business - always asking: how do we make our customers and our team better today?

About the team
AWS Global Sales (AGS) aims to deliver the highest level of sales support to our customers. Is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Join dynamic and diverse AWS Sales team, focused on large enterprise's digital transformation.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Candidate Requirements:

- Experience managing teams
- Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
- 4+ years of architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. experience
- 8+ years of technology solutions development and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing experience
- 10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience
- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
- Familiarity with the Central America and Caribbean technology landscape.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner