Host - London

Description du poste:

As a Louis Vuitton Host you will be an ambassador of the brand, initiating the process of building a warm, genuine relationship with our Clients. The Host is our Client's first point of contact within the store and sets the tone for their experience while they are with us. Through active listening you will discover the Client's needs and offer direction to our Universes within the store. To best facilitate our store experience, you will partner with Managers and selling team on duty to animate our queue and bringing the Louis Vuitton Promise to life; engaging with our Clients while waiting and inviting clients to register for appointments where necessary.
Founded in Paris in 1854, Louis Vuitton is a global leader in luxury. Renowned for its exceptional craftsmanship, innovative design, and timeless elegance, Louis Vuitton continually pushes the boundaries of luxury. From iconic trunks and leather goods to ready-to-wear, shoes, accessories, watches, and fine jewelry, our creations embody a unique heritage of savoir-faire and a spirit of adventure. We are committed to offering an unparalleled client experience, where every interaction is a moment of discovery and delight.
Experience in Concierge Services, Hosting Services, VIP Relations, and/or Hospitality Management Demonstrated success in a client facing environment Excellent interpersonal skills with the highest level of verbal and written communication Comfortable navigating difficult conversations respectfully, diffusing conflict and creating a serene environment for clients Good knowledge of local area and staying abreast of key events and moments Detail-oriented and organized Able to prioritize and handle conflicting priorities, with proven experience of thinking on your feet Ability to multi-task in a high paced environment