Regulatory Nurse

Descrizione del lavoro:

AXA Partners is dedicated to designing tailored solutions that combine insurance, protection and assistance to protect what counts on important moments. The mission of our Healthcare department is to be a solid and reliable healthcare partner for our clients. We put all our professionalism into supporting our clients in the best possible way so that they can go about their hospitalization or care in general without any worries. This in the context of hospitalization insurance (in Belgium and abroad), Travel Insurance and insurance for outpatient expenses or serious illness, and in offering additional health-related services. Customer orientation is our DNA and our availability and willingness to listen ensure a customized approach. As a part of the AXA Group, our 10 000 employees across 40 countries share the same mission: to empower people to live a better life. AXA Partners is the market leader in Belgium and the Belgian team consists of over 400 people The regulatory nurse will play a key coordinating role for medical assistance abroad (advise from medical perspective, organize repatriation,…) What you'll be doing: Supervising on the operations and logistics front and organisation of medicalised repatriations Providing the interface between medical management, medical regulation staff based in Paris and the assistance platform teams Looking for and briefing medical escorts Gathering the medical reports and retranscribing them in the files Having phone contacts with the various intervening parties (hospitals throughout the world, families, airlines, ambulance companies etc.) Applying the procedures and ensuring compliance with them Looking for re-hospitalisation spaces where this is necessary Transversal tasks: Ensuring communication of top down and bottom up information Evaluating, analysing and sharing with the team the performances of the cluster, associating it in the search for and implementation of possible actions for improvement Involvement in projects related to the department (health and travel projects). Contributing towards the formulation, writing, implementation and follow-up of procedures Promoting a work atmosphere that inspires trust and individual and collective commitment Cooperating on the implementation and proper operation of crisis units Collaboration with other departments (communication, marketing) upervising on the operations and logistics front and organisation of medicalised repatriations What you'll bring: Bachelor Nurse A1 Fire and Emergency Medical Assistance (SIAMU) or with a certain amount of experience in acute care (military nurse, humanitarian nurse) Language skills: French, fluent in English, fluent in Dutch Geographical knowledge of the Belgian hospital sector Capacity for analysis, synthesis, decision-making and organisation Comfortable with human interaction, suitability for teamwork Suitablity for work in an emergency context Knowledge of IT tools Adaptability Flexibility What we offer: At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Telework allowance of 90 eur/month Performance Bonus Hybrid Working Meal Voucher 30 days holidays Cafetaria Plan Hospitalisation & "Ambulatoire" Insurance Group Insurance etc. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa Who we are: We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract) #LI-BE