Client Financial Coordinator (English & French)

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Company:
Marsh

Description:

We are seeking a talented individual to join our Client Financial team at Marsh. This role will be based in Bogota, Colombia. This is a hybrid role that has a requirement of working at least three days a week in the office.

We are seeking a detail-oriented and organized individual to join our team as a Client Financial Coordinator reporting to the Client Financial Manager at Marsh. In this role, you will be responsible for delivering a consistent and exceptional client experience regarding all financial aspects of Marsh engagements. Your efforts will contribute to improved client satisfaction and ensure that our organization maintains a healthy financial position while meeting its financial obligations.

We will count on you to:
* Proactively track client placements and manage premium billings to ensure all items are invoiced in a timely manner
* Ensure appropriate documentation is included for submission of invoice requests to a centralized invoicing team
* Address any client or colleague inquiries to ensure invoicing is complete including corrections as needed
* Support proactive credit control with the Client to avoid Notice of Cancellations (NOCs) and Marsh Bad Debt
* Resolve client invoicing issues, payment reconciliation discrepancies, and NOCs, ensuring client teams, Fiduciary Accounting, carriers, and clients are engaged accordingly
* Work with Account Owners, Client Teams, clients and internal functional teams to research and resolve billing discrepancies and unbilled items
* Solution for open Revenue Recognition and similar internal revenue reserve items

What you need to have:
* Must be fluent in English and French (spoken and written)
* Bachelor's or Technical Degree
* Minimum one-year professional experience, preferably in client invoicing, accounts receivable / accounts payable, or related field in insurance, financial services, or Business Process Outsourcing (BPO)
* Strong problem-solving skills
* Excellent attention to details and ability to manage multiple client accounts simultaneously
* Highly organized self-starter who can prioritize tasks and meet deadlines
* Enjoys working in a fast-paced environment with multiple stakeholders
* Superior communication skills focused on resolution and client service
* Effective collaborative skills to build and maintain relationships with internal teams and clients
* Proficiency with accounting principles and terminology

What makes you stand out:
* Proficiency in Microsoft Office: Excel, PowerPoint, and Outlook - knowledge of Excel formulas and pivot tables
* Proficiency in relevant financial software and tools

Why join our team:
* We help you be your best through professional development opportunities, interesting work, and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

If you are a highly motivated individual with a strong work ethic and a keen eye for detail, we encourage you to apply for this position.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person