Candidate Care Specialist (French)(Mty, N.L.)

Descrizione del lavoro:

What will you do?

* Act as the primary point of contact for candidates after offer acceptance, ensuring a seamless transition from candidate to employee.
* Monitor and manage pre-employment activities, including background checks, drug screenings, employment eligibility verification, and other country-specific compliance requirements.
* Partner closely with recruiters, hiring managers, HR teams, vendors, and candidates to provide timely updates, resolve issues, and ensure all pre-boarding milestones are completed before the start date.
* Perform administration across the hiring lifecycle, including candidate communications, interview scheduling, offer support, pre-boarding coordination, requisition governance, and updates within HR and recruitment systems.
* Coordinate and facilitate interviews while delivering a positive and professional experience for both candidates and internal stakeholders.
* Drive continuous improvement and digital transformation initiatives by identifying opportunities to simplify processes, automate manual activities, reduce administrative effort, and enhance the overall candidate experience.
* Manage external vendor relationships and collaborate on process improvements that enhance efficiency, compliance, and the overall candidate experience.
* Identify process gaps, mitigate risks, and proactively resolve issues that could impact hiring timelines or start-date readiness.
* Maintain accurate records and documentation while ensuring adherence to company policies, service-level expectations, and regulatory requirements.

What skills and capabilities will make you successful?

* Fluent in English, French, and Spanish, with excellent written and verbal communication skills.
* Passion for delivering an exceptional candidate and employee experience.
* Ability to thrive in a fast-paced, high-volume, and constantly evolving environment.
* Strong attention to detail and ability to effectively document, track, and communicate progress across multiple processes and systems.
* Comfortable working with technology, HR platforms, and interconnected data flows.
* Passion for continuous improvement and digital transformation, with the ability to identify opportunities to automate processes, reduce manual touchpoints, eliminate waste, and create a more seamless experience for candidates, stakeholders, and team members.
* Strong problem-solving and critical-thinking skills with the ability to make sound decisions and escalate issues when appropriate.
* Excellent organizational and stakeholder management skills, with the ability to balance multiple priorities and deadlines.
* Continuous improvement mindset with a desire to enhance processes and drive operational excellence.

What's in it for you?

* You will play a critical role in shaping the first impression employees have of Schneider Electric after accepting an offer. As the bridge between the candidate experience and employee experience, you'll help ensure every new hire feels supported, informed, and excited to join our organization.
* Join a collaborative and high-performing team that values customer focus, continuous improvement, and operational excellence.
* Hybrid work model with 3 days working from home and 2 days in the office.
* Office: Punto Valle.
* This position does not provide relocation assistance or sponsorship.

Who will you report to?

* You will report to the Candidate Care Team Leader supporting the Americas region. In this role, you will collaborate with Recruiters, HR Business Partners, Hiring Managers, Vendors, and Candidates across multiple countries and business functions.

What qualifications will make you successful for this role?

* Bachelor's degree in Business, Human Resources, or a related field.
* Experience in customer service, talent acquisition operations, human resources, recruiting coordination, or a related support function. (1-2 years)
* Ability to work effectively within a collaborative team environment.
* Experience managing multiple priorities while maintaining a high degree of accuracy and attention to detail.
* Professional proficiency in English, French, and Spanish is required. - MUST

Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.
* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

What will you do?

* Act as the primary point of contact for candidates after offer acceptance, ensuring a seamless transition from candidate to employee.
* Monitor and manage pre-employment activities, including background checks, drug screenings, employment eligibility verification, and other country-specific compliance requirements.
* Partner closely with recruiters, hiring managers, HR teams, vendors, and candidates to provide timely updates, resolve issues, and ensure all pre-boarding milestones are completed before the start date.
* Perform administration across the hiring lifecycle, including candidate communications, interview scheduling, offer support, pre-boarding coordination, requisition governance, and updates within HR and recruitment systems.
* Coordinate and facilitate interviews while delivering a positive and professional experience for both candidates and internal stakeholders.
* Drive continuous improvement and digital transformation initiatives by identifying opportunities to simplify processes, automate manual activities, reduce administrative effort, and enhance the overall candidate experience.
* Manage external vendor relationships and collaborate on process improvements that enhance efficiency, compliance, and the overall candidate experience.
* Identify process gaps, mitigate risks, and proactively resolve issues that could impact hiring timelines or start-date readiness.
* Maintain accurate records and documentation while ensuring adherence to company policies, service-level expectations, and regulatory requirements.

What skills and capabilities will make you successful?

* Fluent in English, French, and Spanish, with excellent written and verbal communication skills.
* Passion for delivering an exceptional candidate and employee experience.
* Ability to thrive in a fast-paced, high-volume, and constantly evolving environment.
* Strong attention to detail and ability to effectively document, track, and communicate progress across multiple processes and systems.
* Comfortable working with technology, HR platforms, and interconnected data flows.
* Passion for continuous improvement and digital transformation, with the ability to identify opportunities to automate processes, reduce manual touchpoints, eliminate waste, and create a more seamless experience for candidates, stakeholders, and team members.
* Strong problem-solving and critical-thinking skills with the ability to make sound decisions and escalate issues when appropriate.
* Excellent organizational and stakeholder management skills, with the ability to balance multiple priorities and deadlines.
* Continuous improvement mindset with a desire to enhance processes and drive operational excellence.

What's in it for you?

* You will play a critical role in shaping the first impression employees have of Schneider Electric after accepting an offer. As the bridge between the candidate experience and employee experience, you'll help ensure every new hire feels supported, informed, and excited to join our organization.
* Join a collaborative and high-performing team that values customer focus, continuous improvement, and operational excellence.
* Hybrid work model with 3 days working from home and 2 days in the office.
* Office: Punto Valle.
* This position does not provide relocation assistance or sponsorship.

Who will you report to?

* You will report to the Candidate Care Team Leader supporting the Americas region. In this role, you will collaborate with Recruiters, HR Business Partners, Hiring Managers, Vendors, and Candidates across multiple countries and business functions

Requisiti del candidato:

What qualifications will make you successful for this role?

* Bachelor's degree in Business, Human Resources, or a related field.
* Experience in customer service, talent acquisition operations, human resources, recruiting coordination, or a related support function. (1-2 years)
* Ability to work effectively within a collaborative team environment.
* Experience managing multiple priorities while maintaining a high degree of accuracy and attention to detail.
* Professional proficiency in English, French, and Spanish is required. - MUST