GUCCI Client Advisor, London Selfridges

Descrizione del lavoro:

SummaryWe are looking for a Client Advisor to join our team in London Selfridges on a permanent, full time basis.

You will rotate across Leather Goods, Ready-to-Wear, and Shoes departments to maximize sales opportunities and develop diverse client relationships.

Our team in Selfridges operates on a 4-day workweek (40 hours in 4 days).

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Job Description
Key Accountabilities
* Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
* Effectively uses cross- and upselling techniques to maximize sales opportunities
* Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
* Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
* Combines styling knowledge with the ability to mix-and-match products to best serve the client
* Develops local and international client base and seeks to recruit and develop top clients

Requirements
* Some experience working in a high-end fashion brand or hospitality
* Proven track record in achieving sales targets and develop clients
* Passion for and sound knowledge about Gucci and luxury fashion
* Works productively in a high-pressure, fast-paced environment
* Fluent in English, any additional languages would be a plus
* Ability to work varied hours/days, including weekends as needed

Job TypeRegular

Start Date2026-02-16

ScheduleFull time

OrganizationGucci Ltd