Italian Speaking Content Moderator - Barcelona

Descrizione del lavoro:

Are you an avid social media user with a keen eye for detail?
We have an exciting opportunity for you! Join us to play a key role in ensuring a safe and positive experience for users on one of the most popular social media platforms.

ResponsibilitiesReview user-generated content to ensure compliance with guidelines.
Monitor platforms for inappropriate or harmful material and take necessary actions.
Collaborate with teams to improve moderation strategies and ensure a safe user environment.
Requisitos: C2 level of Italian and advanced English.
Strong affinity for social media, goal-driven and proactive.
Content moderation, customer service, or contact center experience is a plus.
Mandatory: Completed studies (ESO/High School or higher).

Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Beneficios: 38,5h/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.
Shifts: Afternoon (15:00-23:00h)
Salary - 17.863,68 EUR per year
Health insurance discount and wellness programs.
Initial training and ongoing coaching.

Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences